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Get Started with Slack
Trail

Get Started with Slack

Learn how you and your team can be more productive with Slack.

Start
+2,400 points
Intermediate
End User
~2 hrs 55 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Process Improvement and Optimization
  • Artificial Intelligence
  • Automation
  • Office and Productivity Technology
  • Data Analysis
  • Show More
  • Process Improvement and Optimization
  • Artificial Intelligence
  • Automation
  • Office and Productivity Technology
  • Data Analysis
  • Business Operations
  • Communication
  • Project Management
  • Productivity
  • Collaboration
  • Business Solutions
  • Show Less

Products

  • Agentforce
  • Slack
+2,400 points
Intermediate
End User
~2 hrs 55 mins
+300 points
Module

Slack Basics

Discover the basics so you can get the most out of Slack.

~20 mins
+200 points
Module

Slack Etiquette and Productivity

Boost productivity using recommended tools and actions in Slack.

~20 mins
+300 points
Module

Asynchronous Work with Slack

Discover how Slack helps you collaborate with teammates who work different hours than you.

~15 mins
+300 points
Module

Project Management with Slack

Use Slack to collaborate on projects and work productively with your team.

~20 mins
+500 points
Module

Business Process Automation with Slack's Workflow Builder

Create workflows for any use case with customizable components like triggers and steps.

~45 mins
+300 points
Module

Slack Connect

Speed up communication and work more securely with people outside your company.

~15 mins
+200 points
Module

Slack Analytics

Use metrics and dashboards to gain insight into how your organization uses Slack.

~15 mins
+300 points
Module

Slack AI

Explore purpose-built AI across generative tools, automation, and agents in Slack.

~25 mins
~2 hrs 55 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.