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Einstein Reply Recommendations for Service
Module

Einstein Reply Recommendations for Service

Solve cases smartly with Einstein Reply Recommendations.

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+300 points
Foundational
Customer Service Professional
~15 mins

Skills you will gain

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  • Automation
  • Customer Service
  • Business Intelligence
  • Business Solutions

Products

  • Einstein
  • Service Cloud
+300 points
Foundational
Customer Service Professional
~15 mins
~15 mins

Available on the following trail

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