Skip to main content Free Agentforce workshops and AI Certifications: Learn more. Terms and conditions apply.
Customer Retention for Managers
Module

Customer Retention for Managers

Learn how to coach agents effectively and create your dream service workforce.

Start
+400 points
Beginner
Customer Service Professional
~30 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Account Management
  • Customer Service

Products

  • Service Cloud
+400 points
Beginner
Customer Service Professional
~30 mins
~30 mins

Available on the following trail