+400 points
Module
Contact Center Operations
Optimize agent capacity and create collaborative workplace climates.
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tags
~40 mins
Improve Contact Center Efficiency with Workforce Management
~10 mins
Incomplete
Create a Climate for Collaboration
~10 mins
Incomplete
Manage Temporary Service Agents
~10 mins
Incomplete
Manage Remote Service Agents
~10 mins
Incomplete
~40 mins
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Build Your Customer Service Management Toolkit
