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Administer Public Sector Solutions
Trail

Administer Public Sector Solutions

Digitize government processes, increase employee efficiency, and transform the service experience.

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+1,700 points
Intermediate
Administrator
~3 hrs 45 mins

Administer Public Sector Solutions

+1,700 Points
~3 hrs 45 mins • 5 Steps
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Agentforce Public Sector Basics

Simplify administrative processes for government agencies.

+300 Points
~25 mins
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Admin Essentials for Public Sector Solutions

Set up a public portal to transform licensing, permitting, and inspections.

+400 Points
~1 hr 5 mins
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Approval Process for Agentforce Public Sector

Simplify and expedite application approvals with automated workflows, queues, and more.

+500 Points
~1 hr 45 mins
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Agentforce Public Sector Design and Architecture

Learn digital-first solutions to help governments better serve constituents.

+300 Points
~15 mins
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CRM Analytics for Public Sector Solutions

Uncover intelligent, actionable insights and drive faster decisions in your organization.

+200 Points
~15 mins

Skills you will gain

Complete the Trail to build your expertise. Learn More

Skills

  • Process Improvement and Optimization
  • Configuration Management
  • System Design and Implementation
  • Business Solutions
  • Identity and Access Management
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  • Process Improvement and Optimization
  • Configuration Management
  • System Design and Implementation
  • Business Solutions
  • Identity and Access Management
  • Business Operations
  • Research and Discovery
  • Business Intelligence
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Products

  • Agentforce Public Sector
  • CRM Analytics

Industries

  • Public Sector
  • High Tech

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