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Unified Knowledge: Quick Look
Module

Unified Knowledge: Quick Look

Connect third-party knowledge in Salesforce to ground generative AI features for Einstein.

Start
+100 points
Foundational
Customer Service Professional
~5 mins

Skills you will gain

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  • Artificial Intelligence
  • Customer Service
  • Productivity
  • Data Integration
  • Business Solutions

Products

  • Service Cloud
+100 points
Foundational
Customer Service Professional
~5 mins
~5 mins

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