Skip to main content

Get to Know MedTech Industry Basics

Learning Objectives

After completing this unit, you’ll be able to:

  • Describe MedTech and how it fits into everyday healthcare experiences.
  • Explain the key stages of the MedTech product lifecycle.
  • Identify the main business goals and operational challenges MedTech companies face.

MedTech Surrounds Us

We benefit from medical technology (MedTech) more often than we realize. If you scrape your knee and cover it with an adhesive bandage, guess what? You’ve just used a medical device.

MedTech includes a wide range of products and services, from familiar items like bandages to futuristic tools like robotic surgical systems. These technologies help prevent, diagnose, monitor, and treat medical conditions.

MedTech is a key part of the life sciences industry, focusing on the devices and technology used in healthcare. In fact, there are over two million different kinds of medical devices on the global market, grouped into thousands of categories. That’s a lot of tech supporting patients worldwide!

According to the World Health Organization (WHO), a medical device can be any instrument, machine, software, or material used for a medical purpose. Medical devices, or med devices, have a diagnostic purpose or a therapeutic effect. So what’s the difference?

  • Diagnostic products, like an MRI scanner or a COVID-19 test kit, detect diseases or conditions.
  • Therapeutic products, like a knee replacement implant or an insulin pump, treat a condition or provide some form of therapy to patients.

Some technologies do both. A continuous glucose monitor, for instance, tracks blood sugar in real time (diagnostic) and can trigger an insulin pump (therapeutic). MedTech devices range from low-tech to high-tech, and from external devices like wheelchairs to internal implants like artificial heart valves.

Let’s see how it plays out in real life. Meet Alvin, a dog walker who walks several dogs at a time. One day, Alvin trips while chasing after an enthusiastic puppy and breaks his leg. From that moment on, MedTech surrounds him: He’s lifted onto a wheelchair (device), gets an X-ray of the fracture (device), receives pain relief through an infusion pump (device), and eventually heads home in a cast (yep, that’s a medical device too).

This scene represents how MedTech operates alongside other healthcare sectors—like payers, providers, the public sector, and pharmaceutical companies—to support the full care experience.

Patient at center with his leg in a cast. Five icons surround him, representing providers, payers, pharmaceuticals, MedTech, and Public Sector health, with MedTech icon highlighted.

Alvin’s journey shows how MedTech supports care at every step, from advanced innovations to the simplest everyday tools. In this module, find out how the MedTech sector operates, including how devices are developed, classified, and brought to market. Learn about the business and regulatory forces that shape success in today’s complex global landscape, and discover how emerging technologies are redefining what’s possible for the future of care.

MedTech Lifecycle

Let’s peek at the lifecycle of a new medical device to appreciate what it takes to bring these technologies to our homes and hospitals.

Lifecycle of new medical device.

  1. First, there’s research and development, as engineers and often clinicians collaborate to design a prototype that meets an unmet need.
  2. Next comes testing, which includes laboratory tests and usually clinical trials on patients to prove safety and effectiveness.
  3. With data in hand, the company submits an approval application to regulators. Gaining approval can take months or years.
  4. Once approved, the device enters the market, but the work isn’t done. The company scales up manufacturing under strict quality controls.
  5. It works on marketing and sales to encourage adoption in healthcare settings, and provides training to doctors and users, especially for complex technologies.
  6. Finally, throughout the product’s life, the company conducts post-market surveillance: It collects feedback, reports any adverse events, and often performs further studies. The goal is to make sure that the device is safe and performs as expected. Eventually, the device is updated or improved, and the cycle begins again.

This lifecycle means MedTech companies need patience, deep pockets, and strong expertise in science and regulatory affairs. And even after jumping through regulatory hoops, a company faces another critical question: Who will buy and pay for this device? That brings us to the business side of MedTech.

What MedTech Companies Care About

MedTech companies, at their core, exist to improve patient outcomes through technology. But to thrive as businesses, they must balance several goals.

  • Safety and efficacy: Devices must be safe to use and‌ do what they claim. No company wants a recall or safety scandal, which is bad for patients and business. So quality is king.
  • Innovation and speed-to-market: The industry is a hotbed of innovation. Companies compete to launch better, more advanced devices faster than their rivals.
  • Cost-effectiveness: Healthcare systems and payers are very cost-conscious. A new gadget won’t be widely adopted if it’s astronomically priced and doesn’t clearly improve care.
  • Market access and reimbursement: Even a brilliant device can flop if nobody will pay for it. Before launching a product, companies must ensure that payers will reimburse for it. This often means gathering solid clinical evidence that the device improves outcomes or is superior to existing solutions.
  • Global reach with local compliance: MedTech is a global business. A company in California might sell to hospitals across the world. This means navigating international regulations and varying healthcare systems. A successful MedTech company keeps an eye on global opportunities but also tailors strategies to local market needs and rules.

All these business drivers circle back to one thing: helping patients. Whether it’s a robotic surgery system or a simple home blood-pressure cuff, MedTech innovations aim to make healthcare more effective and humane. Companies measure their success not just in profits, but in improved patient lives.

Consider how Alvin’s life was improved: His broken leg was cared for with a combination of old-school tech (plaster cast) and modern tech (X-ray imaging). Behind the scenes, a MedTech company made that X-ray machine and ensured it met safety standards. Another company made the wheelchair he used, and yet another made the materials for his cast. Each of those companies must constantly innovate while meeting regulatory and market demands.

It’s a lot to juggle! In the next unit, we explore the different categories of MedTech products and how companies bring them to market and into patient care.

Resources

Share your Trailhead feedback over on Salesforce Help.

We'd love to hear about your experience with Trailhead - you can now access the new feedback form anytime from the Salesforce Help site.

Learn More Continue to Share Feedback