Skip to main content Join the Agentforce Virtual Hackathon to build innovative solutions and compete for a $50k Grand Prize. Sign up now. Terms apply.
Digital Engagement
Module

Digital Engagement

Engage with customers on any device to deliver exceptional experiences.

Start
+300 points
Foundational
Customer Service Professional
~35 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Account Management

Products

  • Service Cloud
+300 points
Foundational
Customer Service Professional
~35 mins
~35 mins

Available on the following trail

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.