Skip to main content The Trailblazer Community will undergo maintenance on Saturday, November 15, 2025 and Sunday, November 16, 2025. Please plan your activities accordingly.
Digital Engagement
Module

Digital Engagement

Engage with customers on any device to deliver exceptional experiences.

Start
+300 points
Foundational
Customer Service Professional
~35 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Account Management

Products

  • Service Cloud
+300 points
Foundational
Customer Service Professional
~35 mins
~35 mins

Available on the following trail

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.