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+1,100 points
Module
Call Center Integration for Lightning Experience
Take customer calls by integrating your phone channel and service console.
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~35 mins
Learn About Salesforce Call Center
~10 mins
Incomplete
Define Your Salesforce Call Center
~15 mins
Incomplete
Add Users and a Softphone to Salesforce Call Center
~10 mins
Incomplete
~35 mins
Available on the following trail
Expand Service Cloud with Digital Engagement
