Learn About Value Design
Learning Objectives
After completing this unit, you’ll be able to:
- Create an effective challenge statement that pairs a business objective with a user problem, to frame the altitude and scope of a design project.
- Identify the metrics and signals that will define success.
- Evaluate how the internal dynamics of the organization might impact your recommendation on the right approach to solving the challenge statement.
- Explain how key external context for innovation might influence or impact the organization's strategy.
- Defend the rationale for strategic directions, including how they satisfy business and user needs, and future implications.
- Advocate for ethics and values on behalf of both users and the organization.
Key Topics
This unit prepares you for the value design section of the Salesforce Strategy Designer exam, which makes up 32% of the overall exam. This section of the exam tests these topics.
- Scope
- Prototyping
- KPIs
- SWOT
- Vision
- Stakeholders
- Target audience
- Trends
This unit provides a number of interactive, real-world questions like the ones you’ll encounter as a Salesforce strategy designer. Looking at these questions helps you prepare to take the value design section of the Salesforce Strategy Designer exam. As you tackle the practice questions, you get immediate feedback on your answers, along with detailed information on why your answers are correct (or incorrect).
The unit also contains interactive flashcards centered around study topics that help you prepare for the value design section of the exam.
Exam Practice Questions
Ready to jump in? The sample tool below is not scored—it’s just an easy way to quiz yourself. To use it, read the question, then click the answer you think is correct. Some questions may have more than one correct answer. Click Submit to learn whether the answer you chose is correct or incorrect, and why. If there’s a longer explanation, click 
to expand the window, then click anywhere in the window to close it. When you reach the end, you can review the answers or retake the questions.
Did you choose the wrong answer? Check out the table below for related study material.
|
Question 1 |
Review Create Effective How Might We Statements to understand what makes a good HMW question. |
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Question 2 |
Explore Strategy Design Research Methods to learn more about which methodologies to use for different challenges. |
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Question 3 |
Read Journey Mapping to learn more about visually illustrating customer experiences. |
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Question 4 |
Study Align the Core Team to learn how to create a shared understanding. |
Exam Topic Flashcards
The following flashcards cover user acceptance. Use these interactive flashcards to brush up on some of the key topics you’ll find on this part of the exam.
Read the question or term on each card, then click or tap the card to reveal the correct answer. Click the right-facing arrow to move to the next card and the left-facing arrow to return to the previous card.
Did you choose the wrong answer? Check out the table below for related study material.
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Flashcard 1 |
Review Design Strategy Prototyping to discover prototyping best practices for design strategy. |
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Flashcard 2 |
Study Jobs to Be Done Framework for Designers to explore the Jobs to be Done framework for relationship design. |
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Flashcard 3 |
Review Challenge Framing and Scoping to learn best practices for framing and scoping a challenge and defining success. |
Related Badges
Looking for more information? Explore these related badges.
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Congratulations! You’ve studied up on value design. Next, take a look at tools and artifacts.