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Module

Customer Service in the Fourth Industrial Revolution

Learn about the technologies, trends, and generational shifts impacting contact centers.

Start
+200 points
Beginner
Customer Service Professional
~15 mins

Skills you will gain

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  • Business Strategy
  • Business Operations
  • Customer Service

Products

  • Service Cloud
+200 points
Beginner
Customer Service Professional
~15 mins
~15 mins

Available on the following trail