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Communication Skills for Customer Service Agents
Module

Communication Skills for Customer Service Agents

Learn effective communication techniques and best practices for engaging with customers.

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+300 points
Foundational
Customer Service Professional
~20 mins

Skills you will gain

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  • Communication
  • Customer Service

Products

  • Service Cloud
+300 points
Foundational
Customer Service Professional
~20 mins
~20 mins

Available on the following trail

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