Skip to main content From 16:00 UTC on January 17, 2026, to 20:00 UTC on January 17, 2026, we will perform planned maintenance on the Trailhead, myTrailhead, and Trailblazer Community sites. During the maintenance, these sites will be unavailable, and users won't be able to access them. Please plan your activities around this required maintenance.
Salesforce B2C Commerce Customer Support
Module

Salesforce B2C Commerce Customer Support

Use B2C Commerce technical support service to manage cases.

Start
+300 points
Intermediate
Customer Service Professional
~20 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Specialized Sales
  • Technical Support and Services

Products

  • Commerce Cloud
+300 points
Intermediate
Customer Service Professional
~20 mins
~20 mins

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.