+300 分
模块
Service Cloud Agent Experience
Discover how agents use the Service console to close customer cases fast.
~25 分钟
+500 分
模块
Salesforce Customer Service Strategies
Learn how Salesforce uses Service Cloud to deliver great customer service.
~25 分钟
+1,600 分
模块
Service Cloud Agent Productivity
Help your agents work faster and more efficiently in the Service Console.
~1 小时 30 分钟
+200 分
模块
Team Engagement for Customer Service Managers
Learn how to keep teams engaged through culture, collaboration, and transparency.
~10 分钟