I was able to complete all the steps otherwise, including Practicing The Pitch, Role Play etc.
Trailhead Link:
https://trailhead.salesforce.com/content/learn/projects/build-your-first-sales-coach/configure-and-activate-your-sales-coaching-agent?trail_id=become-an-agentblazer-innovator
4 个回答
Eric Burté (DEVOTEAM) 
Forum Ambassador
Hello @Gaurav Bhardwaj
have you well added the questions requested to be added to the prompt (see below) and well activated your agent ?
- Within the Prompt Template Workspace, find <NEGOTIATION QUESTIONS>. You need to scroll up to find the section. Do not delete <NEGOTIATION QUESTIONS> as this reference point is used in the prompt in multiple places. Copy and paste the following questions under the questions already listed there:
- Have you confirmed the customer understands how our products will help reduce their carbon footprint?
- Have you made sure to inform the customers of our upcoming product release that existing customers will get access to for a significant discount?
Eric
