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I am having trouble setting up the user Ada Balewa. 

 

Create users:

 

Add the list of users Maria sent with the name, role, user license, profile, and locale to accomplish the business goals described. Create and assign the solution providing Shinje access to the Language Preference field.

 

Ada Balewa - Product Support Specialist - The product support specialist needs the ability to delete Chatter posts and comments without a paid account. - Active, Yes

 

Error Message:

 

Challenge Not yet complete... here's what's wrong:

 

The license and profile are set incorrectly for Ada Balewa.

 

I created a role for this user and a custome profile for this user, but still receive the error message above. Can anyone point me in the right direction or know of any trailhead modules to refer to? 
15 个回答
  1. 2019年9月13日 03:41

    Hi Raul 

    Glad to know that it was helpful.

     

    Hi Raul Glad to know that it was helpful.

     

    Since here it is mentioned that a role that can see and have access to all accounts, and that can be achieved through the CEO role because it is on the top of the Role Hierarchy.

    Since this resolved your issue please mark it best and close this thread so it is beneficial for  other trailblazers

     

    Thank you!
  2. 2022年8月8日 19:34

    I had same issue upon with Ade Balewa, before saving to create the user was able to select the chatter free license and made use of the the Ade user "The product support specialist needs the ability to delete Chatter posts and comments without a paid account." He would need to be like an admin to chatter which is similar to a moderator "chatter moderator"

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