收藏Stacy VanDenHeuvel (John I Haas) （原提问者 Noam Arad）2024年12月17日 19:30@Juliana Aguilo Noam AradTransition to the Lightning Editor for Email Composers in Email-to-Case - Files are no longer shared with the Parent CaseI've enabled the new lightning editor for email composers in sandbox. Now, when I send emails with attachments from the cases feed, the ContentDocument record is shared only with the EmailMessage record, not with the parent Case as it used to. Before enabling the feature, three ContentDocumentLink records were created: one for the User, one for the Email Message, and one for the parent Case. Now, no ContentDocumentLink record is being created for the Case. Is this behavior expected when enabling the release update?显示更多添加评论撰写评论...粗体斜体下划线删除线项目符号列表编号列表添加链接代码块插入图像附加文件链接 URL取消保存0/9000回复
Noam AradTransition to the Lightning Editor for Email Composers in Email-to-Case - Files are no longer shared with the Parent CaseI've enabled the new lightning editor for email composers in sandbox. Now, when I send emails with attachments from the cases feed, the ContentDocument record is shared only with the EmailMessage record, not with the parent Case as it used to. Before enabling the feature, three ContentDocumentLink records were created: one for the User, one for the Email Message, and one for the parent Case. Now, no ContentDocumentLink record is being created for the Case. Is this behavior expected when enabling the release update?显示更多
