I can't create roles in the role hierarchy does anyone know how to fix this, it gives the option and pulls up the window but after I type in the name for the role it doesn't give me the option to do anything else. I even watched the walkthrough video to make sure I didn't miss anything but I can't figure this out
Eric Burté (DEVOTEAM) 
Forum Ambassador
Hello @Johann Castillo, don't you see this window when adding a role from the hierarchy ? You can still try to flush the cache, logout and login (even try in incognito or with another web browser) to see if i helps.
Eric
Hello @Johann Castillo, I was also having the same issue while I was creating role using the chrome browser. I switched the Salesforce UI to classic mode, then tried to create a role, and it was working fine for me. Sometimes it is not working in LIghtning UI.
