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I'm trying to import donations into already existing contacts in the SF. I'm getting over 130 errors with the following error message:

DUPLICATE_VALUE:duplicate value found: <unknown> duplicates value on record with id: <unknown>:--

Any ideas on what's the problem and how to fix it?

Is it a problem to enter more than one donation for the same contact? 

I can't find anything in my duplicate rules having to do with donations.

The donations have different amounts or dates even if it is the same contact, so why is it returning a duplicate error?

 

@Nonprofit Get Started Hub

@Nonprofit Success Pack

@Salesforce.org System Administrators

3 个回答
  1. 2017年8月30日 06:38
    @Judi Sohn As usual you were right on and solved it immediately. Thank you!
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