Update two different territory fields (custom fields) which are being used by two different business groups. One is strictly driven by a mailing state (case 1) and the other one is a combination of an account name (I'll be using contains function) and a mailing state (case 2). Originally I was using a workflow rule which had pretty ugly case statement, but that was only for used for case 2. Now I need to combine them into one rule and from a syntax and maintainability stand point it'll be a complex task. What are the best practices of having something like get accomplished?
