Hello,
I needed to create two different oppty approval processes mostly related to a custom rate field.
Case 1
- Custom rate field is below 16%
- Oppty type is Licence
- Oppty Name doesn't contain specific words
Case 2
- Custom rate field is between 16% and 19%
- Oppty type is Licence
- Oppty Name doesn't contain specific words
I created the two following Approval Processes and two Process builder to automatically submit the opportunity into the relevant Approval Process.
They do not work as expected. Oppty is always submitted to the first approval (below 16%) in all Maintenance rate case (including over 19%).
The Oppty is correctly not submitted to approval in case the name contains the specified words.
Where is the error in the rate part which doesn't apply the correct process?
4 个回答
Maintenance_Rate__c is a percent field?
Check the value by SOQL query if thats 16 or .16
