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We're trying to use Windows 7 and Salesforce together - but we are not being allowed to mail merge.  Does anyone know if there are some settings adjustments that need to be put in place and if so whihc ones!  Many thanks.
6 个回答
  1. 2011年3月9日 13:31
    Ah! According to this Help article: https://help.salesforce.com/apex/HTViewHelpDoc?id=mailmerge.htm&language=en

     

    Standard mail merge requires:

    • Internet Explorer 6.0, 7.0, or 8.0 (Chrome Frame plug-in for Internet Explorer isn't supported because the ActiveX controls required for mail merge are only supported in Internet Explorer.)
    • Microsoft Word 2003 or 2007
    • Microsoft Windows XP and Vista (32-bit only; 64-bit isn't supported)
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