面向 Lightning Experience 的 Agentforce Service 入门

了解 Salesforce 如何帮助您提供更快、更个性化的服务。

只需单击几下即可使用设置助手实施 Service Cloud。

Fix service disruptions and communicate resolutions quickly.

为您的业务建立客户服务。

Simplify onboarding and guide your agents to resolve cases quickly and consistently.

通过权利确保客户享受一流的服务。

Route work to the right agent for the job and get a complete view of your contact center.

创建知识库，为 AI 提供依据，从而提升客户服务效果。

Gather insights from customers or employees with surveys.

Translate, automate, and evaluate your surveys with Salesforce Surveys.