+500 分
学习路径
Get Started with Workforce Engagement
Learn how Workforce Engagement makes your service team more productive.
~1 小时 10 分钟
+100 分
模块
Workforce Engagement for Service: Quick Look
Boost your contact center’s operational performance across all channels.
~5 分钟
hide隐藏 1 个单元
+400 分
模块
Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
~1 小时 5 分钟
show显示 4 个单元
~1 小时 10 分钟