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+5,800 分
学习路径

Gather Insights with Salesforce Feedback Management

Gain insights into what your customers and users think and refine your customer feedback strategy.

~6 小时 25 分钟
+2,000 分
模块

Survey Basics

Gather insights from customers or employees with surveys.

~1 小时 35 分钟
+1,600 分
模块

Salesforce Surveys for Admins

Translate, automate, and evaluate your surveys with Salesforce Surveys.

~1 小时 5 分钟
+400 分
项目

Design and Distribute Surveys with Salesforce Feedback Management

Use Salesforce Surveys to follow-up with customers who contacted support via live chat.

~1 小时
+200 分
模块

Automated Survey Invitations with Flows

Use automation to enhance survey response rates and engage customers better.

~35 分钟
+300 分
模块

CRM Analytics Customer Lifecycle Analytics

Use analytics templates to gather actionable insights from survey responses.

~55 分钟
+200 分
模块

Boost Survey Responses with Salesforce Messaging Integration

Integrate messaging with Salesforce Feedback Management to maximize survey responses.

~30 分钟
+1,100 分
模块

Surveys Customized Thank You Page

Build interactive and personalized surveys with dynamic thank you pages.

~45 分钟
~6 小时 25 分钟