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Salesforce Customer Service Strategies
模块

Salesforce Customer Service Strategies

Learn how Salesforce uses Service Cloud to deliver great customer service.

开始
+500 分
基础级
服务专员
~25 分钟

您将获得的技能

完成学习徽章以构建您的专业技能。 了解更多
  • 质量保证与控制
  • 客户服务

产品

  • Service Cloud

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