The Salesforce Certified Slack Consultant Prep Course
Learn about the exam. Demonstrate deep knowledge of Slack design solutions, change management and user adoption.
Workshop 1: Delivery and migration
Learn Slack's best practices for implementing Slack and helping your clients migrate to the Enterprise Grid plan.
Workshop 2: Discovery
Learn about the key topics to cover and example questions to ask during a discovery session with Slack customers.
Workshop 3: Grid design
Design a customer's Enterprise Grid using outputs from discovery. Present feasible grid options. Support grid design final sign-off.
Workshop 4: Policies and settings
Advise your clients on key settings and guide them through the pros and cons of each.
Workshop 5: Channel strategy
Offer your clients thoughtful guidance on the channels that should populate their Enterprise Grid.
Workshop 6: Governance
Learn how to advise your clients on best practices for governing Slack as their usage grows and matures.
Workshop 7: Learning and enablement
Design learning and communication deliverables that fit your clients' needs.
Practice taking the exam
Practice a few of the questions from the course in one sitting. Review certification next steps.