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Prerequisite: Salesforce Administrator

Administrator is a prerequisite for Advanced Administrator. This trailmix only consists of topics above and beyond the Admin trailmix.

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Advanced Administrator Exam Overview

Exam guide, recommended courses, registering for your exam, etc.

Task

Security and Access

Exam Weight 20%

+1,500 points
Module

Picklist Administration

Choose the right picklist field for the job, manage picklists, and share picklist values.

~50 mins
+1,100 points
Module

Enhanced Transaction Security

Monitor events, enforce policies, and get instant notifications based on rules you create.

~1 hr
+700 points
Module

Session-Based Permission Sets and Security

Use session-based permission sets to limit access to data in your org.

~1 hr 15 mins
+600 points
Module

Company-Wide Org Settings

Learn about regional settings, multiple currencies, and user interface controls.

~25 mins
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Administer Account Teams

Trailblazer Community Documentation

~10 mins
~10 mins
Task

Objects and Applications

Exam Weight 19%

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Considerations for Relationships

Trailblazer Community Documentation

~10 mins
+100 points
Module

Custom Objects: Quick Look

Create custom objects that support the needs of your business.

~15 mins
+500 points
Module

Lightning Experience Features

Examine new sales tools for managing Leads, Opportunities, and more.

~1 hr 35 mins
Task

Auditing and Monitoring

Exam Weight 10%

+300 points
Module

Event Monitoring

Discover insights into your Salesforce org with this powerful monitoring feature.

~35 mins
Task

Cloud Applications

Exam Weight 11%

+1,200 points
Module

Leads and Opportunities

Learn to power your sales process with leads and opportunities in Salesforce.

~1 hr 10 mins
+1,000 points
Module

Products, Quotes, & Contracts

Configure price books, templates, and contracts to help your sales reps sell products.

~35 mins
+200 points
Module

Advanced Sales Territories

Learn advanced skills for managing territories, including performance considerations.

~15 mins
+1,000 points
Module

Path & Workspaces

Guide your reps through opportunity stages with an optimized page layout.

~30 mins
+1,300 points
Module

Lightning Knowledge Setup and Customization

Create record types and page layouts to optimize Lightning Knowledge for your business.

~1 hr 45 mins
+600 points
Project

Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

~1 hr 15 mins
+700 points
Project

Set Up Case Escalation and Entitlements

Create processes to help support teams become more efficient.

~1 hr 50 mins
+2,100 points
Module

Omni-Channel for Lightning Experience

Route work to the right agent for the job and get a complete view of your contact center.

~1 hr 40 mins
+2,200 points
Module

Identity for Customers

Use Salesforce Identity to engage your customers and attract new ones.

~1 hr 5 mins
Task

Data and Analytics Management

Exam Weight 13%

+1,500 points
Module

Formulas and Validations

Tailor your apps without writing code by using point-and-click logic.

~1 hr
+600 points
Module

Duplicate Management

Resolve and prevent duplicate records to increase user confidence in your data.

~50 mins
+200 points
Module

External Services

Connect an external service to Salesforce and invoke methods based on that service.

~25 mins
+300 points
Project

Import and Export with Data Management Tools

Use dataloader.io and the Data Import Wizard to manage data in Salesforce.

~45 mins
+400 points
Project

Improve Data Quality for Your Sales and Support Teams

Clean up data with validation rules, formula fields, lookup filters, and automation.

~1 hr
+300 points
Project

Improve Data Quality for a Recruiting App

Use validation rules and formulas to ensure data quality in an app.

~40 mins
+400 points
Project

Evaluate Report Data with Formulas

Delve deeply into numerical data with these powerful Lightning Report Builder features.

~50 mins
+300 points
Project

Embed Dashboards and Report Charts on Lightning Pages

Give sales reps insights where they work with report charts and dashboards.

~35 mins
+600 points
Module

Big Object Basics

Learn about big objects, their use cases, and how to create and query them.

~35 mins
Task

Environment Management and Deployment

Exam Weight 7%

~5 mins
~5 mins
Task

Process Automation

Exam Weight 20%

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Approvals

Trailblazer Community Documentation

~10 mins
+600 points
Module

Approve Records with Approval Processes

Ensure that critical records are reviewed by the right people at the right time.

~30 mins
+1,000 points
Module

Apex Triggers

Write Apex triggers to perform custom database actions.

~1 hr 30 mins
Task

Additional Preparation

Additional resources to help prepare you for certification.

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Prepare for your Advanced Administrator Certification Exam (CRT211)

(Optional) Instructors will present different scenarios tied to the exam objectives to help prepare you for your exam.

~8 hrs 30 mins