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Marketing Cloud Consultant Overview

Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.

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Prerequisite Marketing Cloud Administrator

Marketing Cloud Administrator is a prerequisite for Marketing Cloud Consultant.

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Discovery and Architecture

Exam Weight 16%

+200 points
Module

Marketing Cloud Engagement Account Optimization

Review your account setup, risk factors, and data hygiene for peak sending performance.

~20 mins
+300 points
Module

Distributed Marketing Features

Learn to send branded, personalized messages to customers with Distributed Marketing.

~55 mins
+400 points
Module

Send Management in Marketing Cloud Engagement

Ensure email delivery using sender authentication, Reply Mail Management, and more.

~25 mins
+400 points
Module

Email Deliverability Essentials

Improve your email deliverability to generate more email marketing revenue.

~25 mins
+400 points
Module

Marketing Cloud Engagement Developer Basics

Get to know the tools and technologies you use to develop for Marketing Cloud Engagement.

~1 hr
+500 points
Module

Marketing Cloud Engagement Programmatic Languages

Get to know the programmatic languages for Marketing Cloud Engagement.

~30 mins
+500 points
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Marketing Cloud Engagement Data Management

Create a data model and organize your data in Marketing Cloud Engagement.

~40 mins
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Configure an External Integration Component

Trailblazer Community Documentation

~20 mins
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Distributed Marketing

Trailblazer Community Documentation

~30 mins
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Intro to Marketing Cloud APIs

Developer Documentation

~15 mins
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Contact Builder in Marketing Cloud

Trailblazer Community Documentation

~30 mins
Task

Integration

Exam Weight 20%

+400 points
Module

Marketing Automation Strategies

Learn to scale your marketing efforts using first-party data, templates, and automations.

~40 mins
+500 points
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Personalized Email Marketing

Manage preferences, create personalized content, and test your emails.

~40 mins
+500 points
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Marketing Cloud Advertising Implementation

Learn how to set up and start using Marketing Cloud Advertising functionality.

~35 mins
+300 points
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Marketing Cloud Personalization Basics

Discover real-time personalization and interaction management and prep for implementation.

~40 mins
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Marketing Cloud Connect

Trailblazer Community Documentation

~1 hr
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Email Sends

Trailblazer Community Documentation

~30 mins
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Advertising Studio

Trailblazer Community Documentation

~20 mins
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Social Studio

Trailblazer Community Documentation

~30 mins
Task

Account Configuration

Exam Weight 12%

+500 points
Module

Marketing Cloud Engagement Setup

Set up your Marketing Cloud Engagement account, add users, send emails, and track results.

~1 hr 35 mins
+400 points
Module

Mobile Messaging Strategies

Maximize your mobile marketing with SMS, app, Facebook, and LINE messages.

~40 mins
+400 points
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App Messaging with MobilePush

Send push notifications and location-based messages in Marketing Cloud Engagement.

~35 mins
+500 points
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SMS Messaging with MobileConnect

Reach your customers on mobile with targeted text messages.

~1 hr 15 mins
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Marketing Cloud Tenant Types

Salesforce Trailblazer Documentation

~10 mins
~15 mins
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Marketing Cloud Setup

Trailblazer Community Documentatiton

~30 mins
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Reply Mail Management for Marketing Cloud Email

Trailblazer Community Documentation

~30 mins
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Email Deliverability Best Practices for Email Studio

Trailblazer Community Documentation

~20 mins
Task

Automation

Exam Weight 20%

+400 points
Module

Journey Builder Campaigns

Plan, build, and launch a welcome campaign in Journey Builder.

~25 mins
+300 points
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Engagement Splits in Journey Builder using AMPscript

Create journeys based on engagement with email links that use AMPscript.

~25 mins
Task

Data Modeling and Management

Exam Weight 21%

+500 points
Module

Marketing Cloud Engagement Contact Management

Use Contact Builder to manage your Marketing Cloud Engagement contacts.

~30 mins
+300 points
Module

Data Cloud Basics for Marketers

Discover the customer data platform for marketers and prepare for implementation.

~20 mins
+300 points
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Marketing Cloud Engagement Send Logging

Create send logging data extensions to capture detailed information about your sends.

~20 mins
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Send Logging in Email Studio

Trailblazer Community Documentation

~10 mins
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SQL Query Activity

Trailblazer Community Documentation

~1 hr
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Data Designer in Contact Builder

Trailblazer Community Documentation

~30 mins
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Suppression Lists in Marketing Cloud

Trailblazer Community Documentation

~20 mins
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All Contacts in Contact Builder

Trailblazer Community Documentation

~45 mins
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All Subscribers List in Email Studio

Trailblazer Community Documentation

~15 mins
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Subscriber Key

Trailblazer Community Documentation

~15 mins
Task

Messaging

Exam Weight 11%

+400 points
Module

AMPscript for Marketers

Get to know AMPscript and embrace your inner developer.

~20 mins
+400 points
Module

Interactive Email Forms

Gather customer data directly from your email using Interactive Email Forms.

~50 mins
+200 points
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Einstein Content Selection Basics

Use AI to select the best email content for your subscribers.

~20 mins
+500 points
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Einstein Content Selection Solutions

Solve common content challenges using Einstein Content Selection.

~1 hr
+300 points
Module

Customer Journey Basics

Connect your data, departments, and channels to deliver great 1-to-1 customer experiences.

~25 mins
+300 points
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Journey Builder Basics

Get started with the Journey Builder app.

~20 mins
+200 points
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Quick Start: Create and Send a Message in Journey Builder

Create and send a single message using Journey Builder.

~10 mins
+200 points
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Path Optimizer in Journey Builder

Identify the most effective journey for your customers with Path Optimizer.

~30 mins
+300 points
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Journey Campaign Analytics and Optimization

Improve your journey campaigns and measure their performance.

~20 mins
+400 points
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Advanced Customer Journeys

Build engaging journeys for each stage in the customer lifecycle.

~35 mins
+300 points
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Custom Activities in Journey Builder

Explore ready-made Journey Builder activities and build custom activities.

~15 mins
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Marketing Cloud Mobile Studio

Trailblazer Community Documentation

~15 mins
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Triggered Emails in Email Studio

Trailblazer Community Documentation

~1 hr
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Transactional Send Journeys

Trailblazer Community Documentation

~30 mins
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Prepare for Your Salesforce Marketing Cloud Consultant Credential

(Optional) Instructors will present different scenarios tied to the exam objectives to help prepare you for your exam.

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Certification Days

(Optional) Join a free, half-day webinar to help you prepare for your Salesforce Certification

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Prepare for your Marketing Cloud Consultant Exam (CRT550)

(Optional) Instructors will present different scenarios tied to the exam objectives to help prepare you for your exam.