Customer Service with Salesforce: Quick Look

Learn how Salesforce helps you deliver faster, more personalized service.

~5 mins

+300 points

Module

Service Cloud Agent Experience

Discover how agents use the Service console to close customer cases fast.

~25 mins

+500 points

Module

Learn how Salesforce uses Service Cloud to deliver great customer service.

~25 mins

+1,600 points

Module

Help your agents work faster and more efficiently in the Service Console.

~1 hr 30 mins

+500 points

Trail

Get skills to advance your career and tools to help you handle difficult cases.

~35 mins

+200 points

Module

Learn how to keep teams engaged through culture, collaboration, and transparency.

~10 mins