Approve Records with Approval Processes

Ensure that critical records are reviewed by the right people at the right time.

~30 mins

+800 points

Module

Flow Builder Basics

Explore Flow Builder and learn when to use flows to automate your business processes.

~40 mins

+700 points

Module

Simplify onboarding and guide your agents to resolve cases quickly and consistently.

~30 mins

+100 points

Module

Learn how to test and distribute a flow to users.

~15 mins

+400 points

Project

Use Flow Builder to capture and update contact information with a flow.

~45 mins

+200 points

Module

Connect an external service to Salesforce and invoke methods based on that service.

~25 mins