📢 Attention Salesforce Certified Trailblazers! Maintain your credentials and link your Trailhead and Webassessor accounts by April 19th.
Road to Ranger - Trailmix 3
Let's get hands-on and earn some points!
22 hrs 50 mins
Time to complete Trailmix
Uncover new insights from your business data using Analytics and the smarts of Einstein.
Analytics Dashboard Navigation
Find your way around dashboards and drill in to get the insights you need.
Desktop Analytics Exploration
Learn best practices for exploring data on your desktop.
Extend the power of Salesforce with solutions and services from AppExchange.
Service Cloud for Salesforce Classic
Deliver extraordinary customer service with multi-channel support.
Gain instant visibility into the timeline of a support case with a flexible, feed-based layout.
Deliver on the promise of great service to your customers with rules you create.
Call Center Integration for Lightning Experience
Take customer calls by integrating your phone channel and service console.
Knowledge Basics for Salesforce Classic
Help employees and customers find answers fast with an online, searchable knowledge base.
Chatter for Lightning Experience
Learn how to use Chatter, update your profile, and start collaborating.
Salesforce Mobile App Basics
Collaborate with your teammates on the go with the Salesforce mobile app.
Community Rollout Strategy
Develop a strategy to build, launch, and nurture a community.
Company-Wide Org Settings
Learn about search, regional settings, multiple currencies, and user interface controls.
Protect Your Salesforce Data
Learn how you and your users can work together to keep your data safe.