Salesforce Platform Basics
Get introduced to the platform, navigate use cases, and build custom functionality.
Salesforce Licensing
Understand the relationship between licenses, permissions, editions, and add-ons.
Salesforce CRM
Learn how to use customer relationship management (CRM) software to grow your business.
Lightning Experience Features
Examine new sales tools for managing Leads, Opportunities, and more.
Leads and Opportunities
Learn to power your sales process with leads and opportunities in Salesforce.
Annual Planning with Sales Operations
Create a clear path to success for sales teams with the right key performance indicators.
Chatter for Lightning Experience
Learn how to use Chatter, update your profile, and start collaborating.
Chatter Administration for Lightning Experience
Get started with Chatter administration in Lightning Experience.
Lightning Experience Customization
Customize the Lightning Experience user interface without writing any code.
Lightning App Builder
Build custom pages for Lightning Experience quickly with point-and-click tools.
Picklist Administration
Choose the right picklist field for the job, manage picklists, and share picklist values.
Lightning Alternatives to JavaScript Buttons
Discover Lightning-friendly solutions for your JavaScript button use cases.
Approve Records with Approval Processes
Ensure that critical records are reviewed by the right people at the right time.
Cert Prep: Administrator: Applications and Activities
Use scenarios and interactive flashcards to study for the admin certification exam.
Cert Prep: Administrator: Configuration, Setup, and Objects
Use scenarios and interactive flashcards to study for the admin certification exam.
Cert Prep: Administrator: Data and Automation
Use scenarios and interactive flashcards to study for the admin certification exam.
Knowledge Basics for Lightning Experience
Use Lightning Knowledge to create a knowledge base for better customer service.
Salesforce User Basics
Get started with Salesforce and learn how to make it work for your bottom line.
Salesforce Agile Basics
Discover how Salesforce became agile and revolutionized product development.
Get to Know Salesforce
Transform your business and create deeper customer relationships with Salesforce.
Salesforce CPQ Basics
Discover how Salesforce CPQ helps your sales team create quotes faster than ever before.
Salesforce CMS Basics
Create and share content across channels with the Salesforce content management system.
Salesforce Maps Basics
Learn how to visualize and optimize your location data with Salesforce Maps.
Salesforce Mobile SDK Basics
Learn about the technologies that power mobile development with Salesforce Mobile SDK.
Salesforce B2B Commerce Basics
Learn about B2B Commerce features, data model, and Einstein generative AI tools.
Knowledge Search Basics
Learn how search works in Salesforce Knowledge and customize your org for better results.
Sales Programs and Partner Tracks Basics
Drive sales performance and revenue growth with enablement programs in the flow of work.
Salesforce Billing Basics
Learn how Salesforce Billing optimizes the relationship between Finance and Sales.
Salesforce Loyalty Management Basics
Create loyalty programs to attract customers with rewards and discounts.