Cert Prep: Salesforce AI Associate
Use quiz questions and interactive flashcards to study for the AI Associate certification.
Sales AI: Quick Look
Discover how generative AI and Einstein are transforming the future of sales.
Artificial Intelligence Fundamentals
Learn the basics of AI and the tech behind its amazing capabilities.
Responsible Creation of Artificial Intelligence
Remove bias from your data and algorithms to create ethical AI systems at your company.
Artificial Intelligence for Customer Service
See how artificial intelligence is changing customer service, from chatbots to analytics.
Generative AI Basics
Discover the capabilities of generative AI and the technology that powers it.
Natural Language Processing Basics
Learn how AI enables computers to interpret and generate natural human language.
Get Smart with Salesforce Einstein
See how AI is transforming CRM with smart predictions, intelligent recommendations, and timely automation.
Gain Insight and Improve Outcomes with Einstein Discovery
Find out how Einstein Discovery lets you tap into the power of data science.
Ethical Data Use in Personalization
Apply ethical use best practices to deliver responsible personalization solutions.
Get to Know Relationship Design
Learn relationship design fundamentals and how they help you connect better with customers and communities.
Learn Privacy and Data Protection Law
Learn about laws and regulations for collecting personal data, using it, and protecting privacy.
Data Analytics Fundamentals
Learn the data analytics types and how they’re applied to common use cases.
Data Quality
Discover strategies for assessing and improving the quality of your data in Salesforce.
Salesforce Data Cloud: Quick Look
Discover Data Cloud, the real-time platform for customer magic.
Einstein Generative AI: Quick Look
Discover how generative AI and Einstein are transforming the future of work.
Drive Productivity with Salesforce AI
Complete this trail to gain the skills you need to become proficient with Salesforce AI.
