Trailhead Playground Management
Create hands-on orgs, practice your Salesforce skills, and complete Trailhead challenges.
Salesforce User Basics
Get started with Salesforce and learn how to make it work for your bottom line.
Salesforce CRM
Learn how to use customer relationship management (CRM) software to grow your business.
Chatter for Lightning Experience
Learn how to use Chatter, update your profile, and start collaborating.
Get Started with Lightning Experience
Start your journey to becoming a new Salesforce Admin with Lightning Experience.
Lightning Experience Features
Examine new sales tools for managing Leads, Opportunities, and more.
Salesforce Platform Basics
Get introduced to the platform, navigate use cases, and build custom functionality.
Admin Beginner
Start your #AwesomeAdmin journey by learning the basics of customizing Salesforce.
Build Your Career in the Salesforce Ecosystem
Create a career plan, build communication skills, and earn credentials to succeed in the Salesforce ecosystem.
Career Development Planning
Build a career plan and learn how to land a job in the Salesforce ecosystem.
Sales Cloud Basics
Grow your business, boost productivity, and make smart decisions with Sales Cloud.
Service Cloud Basics
Supercharge your agents with omni-channel tools and an intelligent service platform.
Duplicate Management
Resolve and prevent duplicate records to increase user confidence in your data.
Data Quality
Discover strategies for assessing and improving the quality of your data in Salesforce.
CRM Analytics Dashboard Navigation
Find your way around dashboards and drill in to get the insights you need.
Approve Records with Approval Processes
Ensure that critical records are reviewed by the right people at the right time.
Reports & Dashboards for Lightning Experience
Visualize key business metrics in real-time using Lightning Experience.
Lightning Experience Customization
Customize the Lightning Experience user interface without writing any code.
Lightning App Builder
Build custom pages for Lightning Experience quickly with point-and-click tools.
Company-Wide Org Settings
Learn about regional settings, multiple currencies, and user interface controls.
Salesforce and Outlook Integration
Help reps track customer interactions and work their Salesforce deals directly in Outlook.
Security Basics
Educate your users, protect your Salesforce org, and encourage a culture of security.
User Authentication
Secure your org with multi-factor authentication, My Domain, and single sign-on.
Protect Your Salesforce Data
Learn how you and your users can work together to keep your data safe.
Automate Your Business Processes with Salesforce Flow
Optimize your business processes by harnessing the power of Salesforce Flow.
Picklist Administration
Choose the right picklist field for the job, manage picklists, and share picklist values.
Knowledge Search Basics
Learn how search works in Salesforce Knowledge and customize your org for better results.
AppExchange App Strategy
Identify the tools and technologies needed to build your AppExchange app.
Quick Start: Reports & Dashboards
Create a report and dashboard to visualize your Opportunities.
Create Reports and Dashboards for Sales and Marketing Managers
Track key business information for your stakeholders with reports and dashboards.
Import and Export with Data Management Tools
Use dataloader.io and the Data Import Wizard to manage data in Salesforce.
Improve Data Quality for Your Sales and Support Teams
Clean up data with validation rules, formula fields, lookup filters, and automation.
Prepare Your Salesforce Org for Users
Set up the tools your users need to sell in a global business.
Learn Admin Essentials in Lightning Experience
Master the fundamentals of administering a Salesforce org.
Lightning Experience Reports & Dashboards Specialist
Design powerful reports and dashboards to shine a light on your data.
Business Administration Specialist
Brighten up a new business unit with the Salesforce tools the team needs to succeed.
Leads and Opportunities
Learn to power your sales process with leads and opportunities in Salesforce.
Trailblazer Community Groups
See how the Trailblazer Community helps you learn, connect, and get inspired.
Build an App to Track Your Trailblazer Journey
Build an app to store study materials and notes as you explore the Salesforce ecosystem.
Maintain Your Salesforce Certifications
Learn about product updates and pass challenges to maintain your certifications.
Study for the Administrator Certification Exam
Get ready for the administrator certification exam with interactive study tools.
Cert Prep: Administrator: Data and Automation
Use scenarios and interactive flashcards to study for the admin certification exam.
Cert Prep: Administrator: Applications and Activities
Use scenarios and interactive flashcards to study for the admin certification exam.
User Engagement
Create in-app guidance to help users get the most value out of your Salesforce app.
Lightning Experience Performance Optimization
Improve your Lightning Experience to help users work faster.
Salesforce Licensing
Understand the relationship between licenses, permissions, editions, and add-ons.
Customize a Salesforce Object
Use picklists, filters, formulas, and other tools to customize an object in your org.
Quick Start: Customize an App with Lightning Object Creator
Use the Lightning Object Creator to build a custom object from a spreadsheet.
Cert Prep: Administrator: Configuration, Setup, and Objects
Use scenarios and interactive flashcards to study for the admin certification exam.
AppExchange Solutions
Find solutions for your business and learn how to install them in your org.
Best Practices for Troubleshooting
Identify and solve problems in your org using a proven troubleshooting process.
The Salesforce Your Account App: Quick Look
Browse, buy, and manage your subscription services in Salesforce.
Email and Calendar Integrations: Quick Look
Use email and Salesforce together to save time and increase sales productivity.
Salesforce Credentials: Quick Look
Learn about the resume-worthy Salesforce Credentials on Trailhead.
Deal Tracking with Salesforce Opportunities: Quick Look
Learn how opportunities help you close more sales deals.
Prospect Tracking with Salesforce Leads: Quick Look
Learn how to track prospective customers with Salesforce leads.
Data and Actions in Flows
Start building flows to automate business processes using Salesforce records.
