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Learn to Work in Financial Services Cloud

Get a comprehensive view of your financial services customers so you can better meet their needs.
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Create Compelling Content with Content Builder

Discover the virtues of good content and learn how Content Builder can help you drive customer engagement.
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Use Marketing Cloud Connect to Integrate with Salesforce CRM

Learn how the powerful features of Marketing Cloud Connect can integrate your sales, marketing, and service data.
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Grow Your Career as a Customer Service Agent

Get skills to advance your career and tools to help you handle difficult cases.
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Financial Services Cloud for Users

Learn the basics of working in Financial Services Cloud and watch your productivity soar.
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Client Management with Financial Services Cloud

Understand households, manage accounts, and track interactions with your customers.
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Client List Growth with Financial Services Cloud

Grow your business with referrals and metrics.
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Marketing Content Creation

Learn the value of successful content and how our tools can help you create it.
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Content Builder Basics

Configure and customize this powerful tool to implement a successful content strategy.
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Marketing Cloud Connect

Configure Salesforce CRM and Marketing Cloud to share key data across your clouds.
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Artificial Intelligence for Customer Service

See how artificial intelligence is changing customer service, from chatbots to analytics.
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Field Service Preventive Maintenance

Track the installation, replacement, and periodic maintenance of your customers' assets.
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Daily Productivity Tips for Sales

Learn how the best sales reps get more out of their day.
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Datasets and Dashboards in B2B Marketing Analytics

Use datasets, lenses, and dashboards to organize and analyze your marketing data.
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Einstein Bots Basics

Learn how to make customer service smarter and easier with chatbots.
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Architecture of Commerce Cloud Digital

Learn the architecture and tools you use to develop for Commerce Cloud Digital.
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Commerce Cloud Digital for Developers

Get to know the tools and technologies you use to develop for Commerce Cloud Digital.
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Create a Process for Managing Support Cases

Streamline workflow and improve productivity with new processes, record types, and rules.
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