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Jasmine Lychee (June) - Content Release
Grab a refreshing beverage and sit down to learn what's new!
Time to complete Trailmix
Learn to Work in Financial Services Cloud
Get a comprehensive view of your financial services customers so you can better meet their needs.
Create Compelling Content with Content Builder
Discover the virtues of good content and learn how Content Builder can help you drive customer engagement.
Use Marketing Cloud Connect to Integrate with Salesforce CRM
Learn how the powerful features of Marketing Cloud Connect can integrate your sales, marketing, and service data.
Grow Your Career as a Customer Service Agent
Get skills to advance your career and tools to help you handle difficult cases.
Financial Services Cloud for Users
Learn the basics of working in Financial Services Cloud and watch your productivity soar.
Client Management with Financial Services Cloud
Understand households, manage accounts, and track interactions with your customers.
Client List Growth with Financial Services Cloud
Grow your business with referrals and metrics.
Marketing Content Creation
Learn the value of successful content and how our tools can help you create it.
Content Builder Basics
Configure and customize this powerful tool to implement a successful content strategy.
Marketing Cloud Connect
Configure Salesforce CRM and Marketing Cloud to share key data across your clouds.
Artificial Intelligence for Customer Service
See how artificial intelligence is changing customer service, from chatbots to analytics.
Field Service Preventive Maintenance
Track the installation, replacement, and periodic maintenance of your customers' assets.
Daily Productivity Tips for Sales
Learn how the best sales reps get more out of their day.
Datasets and Dashboards in B2B Marketing Analytics
Use datasets, lenses, and dashboards to organize and analyze your marketing data.
Einstein Bots Basics
Learn how to make customer service smarter and easier with chatbots.
Architecture of Salesforce B2C Commerce
Learn the architecture and tools you use to develop for Salesforce B2C Commerce.
Salesforce B2C Commerce for Developers
Get to know the tools and technologies you use to develop for B2C Commerce.
Create a Process for Managing Support Cases
Streamline workflow and improve productivity with new processes, record types, and rules.