trailhead
48 hrs 4 mins
Time to complete Trailmix
Get Started with Sales Cloud badge

Get Started with Sales Cloud

Use Sales Cloud's features and tools to achieve your business goals.
Enhance Service Cloud with Lightning Knowledge badge

Enhance Service Cloud with Lightning Knowledge

Give agents the right information, at the right time, and in the right format to close cases.
Fundraise with Nonprofit Success Pack (NPSP) badge

Fundraise with Nonprofit Success Pack (NPSP)

Learn how to manage donors and donations with Nonprofit Success Pack and Salesforce.
Get Social with Social Studio badge

Get Social with Social Studio

Learn how to publish, engage, and analyze the social web with Marketing Cloud Social Studio.
Explore Deep Learning for Natural Language Processing badge

Explore Deep Learning for Natural Language Processing

Learn how to apply deep learning techniques to the problem of natural language processing.
Service Cloud Specialist badge

Service Cloud Specialist

Configure Service Cloud to help agents manage cases manually and automatically, share knowledge, and gain insights via case analytics.
Einstein Analytics and Discovery Insights Specialist badge

Einstein Analytics and Discovery Insights Specialist

Deliver a business solution to reduce subscriber attrition.
Quick Start: Lightning Web Components  badge

Quick Start: Lightning Web Components

Set up your developer environment and create your first Lightning web component.
Embed Dashboards and Report Charts on Lightning Pages badge

Embed Dashboards and Report Charts on Lightning Pages

Give sales reps insights where they work with report charts and dashboards.
Personalize the Community Experience with Audience Targeting badge

Personalize the Community Experience with Audience Targeting

Build a customer account portal that's personalized for different audiences.
Build Advanced Analytics Dashboards badge

Build Advanced Analytics Dashboards

Increase adoption and usability by making dashboards more dynamic and focused.
Salesforce.org Nonprofit Cloud: Quick Look badge

Salesforce.org Nonprofit Cloud: Quick Look

Get to know Nonprofit Cloud and how it can help power your mission.
Donor Management with Nonprofit Success Pack badge

Donor Management with Nonprofit Success Pack

Manage contacts, accounts, relationships, and affiliations with Nonprofit Success Pack.
Content Publishing with Social Studio badge

Content Publishing with Social Studio

Create and manage social posts to enhance your customer experience.
Donation Management Basics with Nonprofit Success Pack badge

Donation Management Basics with Nonprofit Success Pack

Learn how to manage donations with Nonprofit Success Pack.
Moves Management with Nonprofit Success Pack badge

Moves Management with Nonprofit Success Pack

Move a donor or funder from cultivation through solicitation.
Fundraising Reports and Dashboards with Nonprofit Success Pack badge

Fundraising Reports and Dashboards with Nonprofit Success Pack

Access real-time reports and charts to visualize your fundraising metrics.
Donation Soft Credit Management with Nonprofit Success Pack badge

Donation Soft Credit Management with Nonprofit Success Pack

Assign credit for a donation to one or more people who are not the donor.
Lightning Flow for Service badge

Lightning Flow for Service

Simplify onboarding and guide your agents to resolve cases quickly and consistently.
Lightning Knowledge Setup and Customization badge

Lightning Knowledge Setup and Customization

Create record types and page layouts to optimize Lightning Knowledge for your business.
Sales Cloud Rollout Strategy badge

Sales Cloud Rollout Strategy

Create a blueprint for a successful Sales Cloud implementation.
Sales Cloud Configuration Basics badge

Sales Cloud Configuration Basics

Customize Sales Cloud to fit your business needs.
Deep Learning and Natural Language Processing badge

Deep Learning and Natural Language Processing

Get an introduction to natural language processing and the basics of deep learning.
Word Meaning and Word2vec badge

Word Meaning and Word2vec

Learn how to convey word meaning computationally and understand the basics of Word2vec.
GloVe and Word Vectors for Sentiment Analysis badge

GloVe and Word Vectors for Sentiment Analysis

Dive deeper into word vectors using GloVe.
Social Studio Basics badge

Social Studio Basics

Learn how to set up and administer your Marketing Cloud Social Studio account.
Action Plans in Financial Services Cloud badge

Action Plans in Financial Services Cloud

Learn how to deliver consistent and compliant client engagement experiences.
Administrator Certification Maintenance (Winter ’19) badge

Administrator Certification Maintenance (Winter ’19)

Review updates to Salesforce to maintain your admin certification.
Platform App Builder Certification Maintenance (Winter ’19) badge

Platform App Builder Certification Maintenance (Winter ’19)

Review updates to Salesforce to maintain your Platform App Builder certification.
Platform Developer I Certification Maintenance (Winter '19) badge

Platform Developer I Certification Maintenance (Winter '19)

Review updates to Salesforce to maintain your Platform Developer I certification.
Pardot Specialist Certification Maintenance (Spring '18) badge

Pardot Specialist Certification Maintenance (Spring '18)

Review product updates to Pardot to maintain your certification.
B2C Commerce Developer Certification Maintenance (Spring '18) badge

B2C Commerce Developer Certification Maintenance (Spring '18)

Review product updates to maintain your B2C Commerce Developer certification.
CPQ Specialist Certification Maintenance (Spring '18) badge

CPQ Specialist Certification Maintenance (Spring '18)

Review updates to Salesforce to maintain your CPQ Specialist certification.
Trailmix complete!
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