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Dulce de Leche (December) - Content Release ️
Follow this trailmix full of sticky-learning gooeyness, aka new badges!
48 hrs 4 mins
Time to complete Trailmix
Get Started with Sales Cloud
Use Sales Cloud's features and tools to achieve your business goals.
Enhance Service Cloud with Lightning Knowledge
Give agents the right information, at the right time, and in the right format to close cases.
Fundraise with Nonprofit Success Pack (NPSP)
Learn how to manage donors and donations with Nonprofit Success Pack and Salesforce.
Get Social with Social Studio
Learn how to publish, engage, and analyze the social web with Marketing Cloud Social Studio.
Explore Deep Learning for Natural Language Processing
Learn how to apply deep learning techniques to the problem of natural language processing.
Service Cloud Specialist
Configure Service Cloud to help agents manage cases manually and automatically, share knowledge, and gain insights via case analytics.
Einstein Analytics and Discovery Insights Specialist
Deliver a business solution to reduce subscriber attrition.
Quick Start: Lightning Web Components
Set up your developer environment and create your first Lightning web component.
Embed Dashboards and Report Charts on Lightning Pages
Give sales reps insights where they work with report charts and dashboards.
Personalize the Community Experience with Audience Targeting
Build a customer account portal that's personalized for different audiences.
Build Advanced Analytics Dashboards
Increase adoption and usability by making dashboards more dynamic and focused.
Salesforce.org Nonprofit Cloud: Quick Look
Get to know Nonprofit Cloud and how it can help power your mission.
Donor Management with Nonprofit Success Pack
Manage contacts, accounts, relationships, and affiliations with Nonprofit Success Pack.
Content Publishing with Social Studio
Create and manage social posts to enhance your customer experience.
Donation Management Basics with Nonprofit Success Pack
Learn how to manage donations with Nonprofit Success Pack.
Moves Management with Nonprofit Success Pack
Move a donor or funder from cultivation through solicitation.
Fundraising Reports and Dashboards with Nonprofit Success Pack
Access real-time reports and charts to visualize your fundraising metrics.
Donation Soft Credit Management with Nonprofit Success Pack
Assign credit for a donation to one or more people who are not the donor.
Lightning Flow for Service
Simplify onboarding and guide your agents to resolve cases quickly and consistently.
Lightning Knowledge Setup and Customization
Create record types and page layouts to optimize Lightning Knowledge for your business.
Sales Cloud Rollout Strategy
Create a blueprint for a successful Sales Cloud implementation.
Sales Cloud Configuration Basics
Customize Sales Cloud to fit your business needs.
Deep Learning and Natural Language Processing
Get an introduction to natural language processing and the basics of deep learning.
Word Meaning and Word2vec
Learn how to convey word meaning computationally and understand the basics of Word2vec.
GloVe and Word Vectors for Sentiment Analysis
Dive deeper into word vectors using GloVe.
Social Studio Basics
Learn how to set up and administer your Marketing Cloud Social Studio account.
Action Plans in Financial Services Cloud
Learn how to deliver consistent and compliant client engagement experiences.
Administrator Certification Maintenance (Winter ’19)
Review updates to Salesforce to maintain your admin certification.
Platform App Builder Certification Maintenance (Winter ’19)
Review updates to Salesforce to maintain your Platform App Builder certification.
Platform Developer I Certification Maintenance (Winter '19)
Review updates to Salesforce to maintain your Platform Developer I certification.
Pardot Specialist Certification Maintenance (Spring '18)
Review product updates to Pardot to maintain your certification.
B2C Commerce Developer Certification Maintenance (Spring '18)
Review product updates to maintain your B2C Commerce Developer certification.
CPQ Specialist Certification Maintenance (Spring '18)
Review updates to Salesforce to maintain your CPQ Specialist certification.