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Certification Exam Guide

Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.

+1,500 points
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Data Modeling

Give your data structure with objects, fields, and relationships.

~45 mins
+600 points
Module

Data Management

Learn how to import and export data in Salesforce.

~35 mins
+400 points
Module

Large Data Volumes

Plan for and work with large data volumes within Salesforce.

~1 hr 20 mins
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Avoid Account Data Skew

Learn about the issues “data skew” can cause with record locking and sharing performance.

~5 mins
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The Data Model

Learn about ERD diagrams for standard Salesforce objects including the illustration of important relationships between objects.

~20 mins
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Parent-Child Data Skew

Learn about parent-child records and their relation to performance issues and data sharing challenges.

~10 mins
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Customize Your Data Model

Explore ways to customize Salesforce data model specifically focusing on different relationship types and utilization.

~1 hr
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Tune Your Data Model

Understand all of the aspects of data loading for very large enterprise deployments.

~20 mins
+700 points
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Data Quality

Discover strategies for assessing and improving the quality of your data in Salesforce.

~1 hr
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Managing Duplicate Records

Use Data.com Duplicate Management to control, customize and identify duplicates records.

~15 mins
+300 points
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Scalability with Salesforce

Understand scalability, management, and performance of data on the Salesforce Platform.

~25 mins
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Data Governance & Stewardship

Explore best practices focusing on how to access the current state of your data, and then how to build a framework for governance.

~30 mins
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Person Accounts

Learn more about how person accounts store information about individual people.

~15 mins
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Contacts to Multiple Accounts

Learn how to relate a single contact to multiple accounts without creating duplicate records.

~10 mins
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Manage Products within Your Org

Create and update the products your company sells and their standard prices.

~10 mins
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Reference Data Management Key Concepts

Explore this industry paper that includes data management and integration considerations.

~10 mins
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Implementing State and Country Picklists

Review the guidelines to ensure consistent regional data capture and reporting.

~20 mins
+2,100 points
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Apex Basics & Database

Use Apex to add business logic and manipulate your data in Salesforce.

~2 hrs 45 mins
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Approaches for Tuning Force.com Performance

Learn how skinny tables work, how they can help with large volumes of data, and what to consider before using them.

~20 mins
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Query Plan Tool

Learn how to use the Query Plan tool to optimize and speed up queries done over large volumes.

~20 mins
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Query and Search Optimization

Learn the best practices around building queries, list views, and reports using the Force.com query optimizer.

~10 mins
+300 points
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Import and Export with Data Management Tools

Use dataloader.io and the Data Import Wizard to manage data in Salesforce.

~45 mins
+600 points
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Duplicate Management

Resolve and prevent duplicate records to increase user confidence in your data.

~50 mins
+600 points
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Big Object Basics

Learn about big objects, their use cases, and how to create and query them.

~35 mins
+400 points
Project

Quick Start: Salesforce Connect

Integrate external data into your org in real-time. No code required.

~20 mins
+300 points
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Strategies for Big Data Architecture

Learn strategies for managing big data in Salesforce.

~20 mins
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Extracting LDV in Force.com

Learn the extra steps needed to optimize the data throughput when dealing with extracting millions of records in a limited time frame.

~15 mins
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10 Steps to Data Quality and Trusted Information

Learn how to differentiate types of data quality requirements and challenges through an actionable, agile methodology.

~50 mins
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Automatically Get Geocodes for Addresses

Get a Geocoding feature overview to help with account enrichment and duplicate prevention.

~15 mins
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AppExchange Data Apps

View different Data Apps that can help you extend the Salesforce platform.

~10 mins
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Agile Data Governance

Learn how using lean data governance practices can create a healthy, collaborative relationship between data professionals and their teams.

~20 mins
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Loading Large Data Sets with Bulk API

Learn how to leverage Force.com Bulk APIs for importing large data sets from client application to the Force.com platform.

~20 mins
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Master Data Management (MDM)

Explore the classical features and advantages of MDM system along with appropriate situational uses.

~20 mins
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Territory Mgmt Implementation Guide

Learn about the features and related concepts that make Enterprise Territory Management so powerful and easy to use.

~30 mins
+2,200 points
Module

Asynchronous Apex

Write more efficient Apex code with asynchronous processing.

~3 hrs 30 mins
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Backup and Restore Essentials Part 1

Get details on Salesforce backup concepts, processes, and how to benchmark performance to ensure smooth backups.

~20 mins
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Backup and Restore Essentials Part 2

Understand the benefits of having a backup and restore process while increasing overall ROI.

~15 mins
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Backup and Restore Essentials Part 3

Discover how GE leveraged a 3rd party AppExchange solution to implement an automated backup recovery solution.

~15 mins
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Managing Task Locks for Data Loads

Learn about common scenarios when dealing with task record locks and how performance can be impacted with large data volumes.

~15 mins
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PK Chunking

Learn how larger enterprise customers use PK Chunking to handle larger data set extracts.

~15 mins
+700 points
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CRM Analytics Dashboard Navigation

Find your way around dashboards and drill in to get the insights you need.

~1 hr 15 mins