Analytics can notify you about key performance indicator changes right on the Analytics home page. Using notifications, you set up Analytics to tell you when a milestone is reached. The Analytics notifications also appear in Lightning Experience and in your email.
Another way to personalize your analytics is to follow dashboards. That’s right, you can get the latest about a dashboard in your Chatter feed, just as you would when following someone on social media. Then you can be in the loop on conversations about the dashboard and the data displayed in its charts.
Remember that you wanted to keep an eye on the Open Pipeline KPI? This KPI is actually a number widget in your dashboard. You can create notifications on any widget in your dashboard (except for timelines and values tables).
- Open the Opportunity Details dashboard.
Hover at the upper-right corner of the Open Pipeline number widget, and click the arrow to
drop down the menu. Select Set Notification to open the Notifications
panel. You set the condition and value to test against your data. For open pipeline, you want to know when the amount is at or falls below 174 million.
In the Notifications panel, select Equals or is less than from the
upper drop-down menu. Enter 174000000 as the threshold value. Note the criteria for your query in the middle section of the panel. “Closed equals false” is the first filter applied to limit the data that’s queried. The Open Pipeline widget requires the “closed equals false” filter by definition. Next is the “close date” filter, which reflects what’s set in the dashboard’s Close Date selector. For this example, let’s assume that the period covered in the date selector is the period that you want to track.
You don’t need to make any changes now. But to apply different filters, simply change the dashboard by using the list selectors or clicking chart elements, as you learned in the last unit. That additional filtering is listed in the Filters section of the Notifications panel.
Next, tell Analytics when to notify you by setting the time when Analytics runs the query against your data. Your admin suggested that 5 AM is the best time for Analytics to run notification queries, after the daily Analytics dataflow completes each night. (For your individual notifications, the timing may not matter much, but each Analytics user in your org can set up to five notifications. That could mean many queries running at once, in addition to all the other calls on the system. It’s a good idea to check with your admin about the timing.)
- Set the notification to run at 5:00 AM on Every Weekday.
- Click the pencil icon and change the title of the notification to Open Pipeline Test.
- Click Save and Run.
- Click the Analytics tab.
Click Notifications in the left control panel.Because you’ve set a notification, you have a notification tile on your home page! The tile shows the current value of the KPI and your progress toward the set conditions.
- From the tile, you can go directly to the dashboard. Click Open Pipeline Test.
To open the dashboard notifications panel, click .
The notifications panel opens, and any widget with a notification appears with a number in a blue square.
From the Notifications panel, you can edit or delete notifications. Hover at the
upper-right corner of the Open Pipeline Test notification tile, and click the arrow to drop
down the menu. Select Edit.
When the panel is in edit mode, you can access additional options. Track on Analytics home page lets you set whether the notification appears on your home page. Active lets you control whether Analytics runs your query and sends notifications. You don’t have to delete a notification in order to stop it from running; you can save it for another time when you want to activate it.
When it comes to your test notification, you don’t need to get email about it every day, so you want to deactivate the notification.
- Click to remove the check from the Active checkbox. Note that inactive notifications are not tracked on the Analytics home page.
- Click Save.
- Click the Analytics tab to go back to the home page, and then click Recent.
- In the Dashboards list, locate DTC Sales, open the dropdown menu, and select Open in Analytics Studio.
- After the dashboard opens in Analytics Studio, click .
Click the bell icon in the upper row of
From the menu, you can click a notification to go to the dashboard where the
notification is set. But for now, select Manage Analytics
Notifications. From this view, you can see all your active and inactive notifications across all dashboards. This is also where you can keep track of how many notifications you’ve created. Remember, each Analytics user can have up to five notifications at a time.
- Click the X to close the manage panel.
And now that you’re following the top-level dashboard in your app, you’re ready to collaborate with your sales reps.
But first, take the hands-on challenge, create a new notification, and get your points!