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#Trailhead Challenges1,996 discussing

Hands-on challenges are the “secret sauce” of Trailhead. Before searching for solutions to superbadge challenges, review the Salesforce Certification Program Agreement and Policies. ** NOTE ** : If you were able to get a response that solved your issue, please mark it as the 'Best Answer' to help other Trailblazers. If the issue persists after 48 hours, create a Trailhead Help case at https://help.salesforce.com/s/support for further assistance.

We can't find the correct settings in the 'Bank Account Updated?' decision. Make sure you include the values, resources, and logic and conditions on the new outcome 'account created' and the default outcome 'Bank Account Found'.

 

Hi everyone, I'm stuck on the "Create a Flow Using External Services Actions" challenge. Trailhead keeps showing: "We can't find the correct settings in the 'Bank Account Updated?' decision. Make sure you include the values, resources, and logic and conditions on the new outcome 'Account Created' and the default outcome 'Bank Account Found'." I have configured the Decision as follows:

  • Outcome: Account Created 
  • Resource: existingAccount (entire resource) 
  • Operator: Is Null 
  • Value: True 
  • Default Outcome: Bank Account Found 

I also updated the Assignment (account.Id = existingAccount.Id), verified the Update Records element, activated the latest version of the flow, and rebuilt the connectors according to the instructions. However, the challenge still fails with the same message.

Has anyone encountered this issue recently? Is there any additional configuration or known issue with the challenge verifier that I might be missing? Any help would be greatly appreciated. Thank you!

  

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#Trailhead Challenges #Salesforce Admin #Trailhead

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1 answer
  1. Jul 17, 10:32 AM

    Hello @Vaibhav Vashisht

     

    Agentforce Studio requires a paid license

    The lock icon with "Purchase required" indicates that Agentforce Studio (part of Cross Cloud) is not included in your current Salesforce edition or org type.

    Steps to resolve:

    1. Ensure you are using a Trailhead Playground or Developer Edition org that includes Agentforce. Standard orgs or older Developer Edition orgs may not have this feature enabled.
    2. Launch a new Trailhead Playground from the challenge page — Salesforce sometimes provisions updated orgs with the required licenses pre-enabled.
    3. If using your own org, contact your Salesforce Account Executive to add the Agentforce license.
    4. Check Setup [arrow] Installed Packages to confirm Agentforce is installed, or use Setup [arrow] Permission Sets to verify the Agentforce Studio permission is assigned to your user.

    If the challenge requires Agentforce Studio and your Playground lacks the license, opening a support case via help.salesforce.com is the recommended next step.

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 How do I connect my Developer Edition to my trailhead account.  I dont see what is listed in the instructions.  

 

#Trailhead Challenges  #Trailhead

2 answers
  1. Jul 17, 4:13 AM

    To connect your Developer Edition to Trailhead, log in to Trailhead, open any hands-on challenge, click Connect Org, and sign in with your Developer Edition credentials. Verifying account details is similar to checking employment records through MyGratuityUAE’s UAE Labour Card resource. Discover more about keeping your information accurate and updated.

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Hi everyone,

I'm stuck on the AccountAddressTrigger Trailhead challenge.

My trigger:

trigger AccountAddressTrigger on Account (before insert, before update) {

for (Account acc : Trigger.new) {

if (acc.Match_Billing_Address__c) {

acc.ShippingPostalCode = acc.BillingPostalCode;

}

}

}

I verified:

  •  ✅ Match_Billing_Address__c field exists with the correct API name. 
  •  ✅ Only one Account trigger exists. 
  •  ✅ Using the correct Trailhead Playground. 
  •  ✅ Debug logs confirm the if block is not executed when Match_Billing_Address__c = false. 

However, Trailhead still returns:

Has anyone faced this issue recently? Is this a Trailhead checker issue or am I missing something?

Thanks! 

 

#Trailhead Challenges  #Trailhead

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4 answers
  1. Apr 7, 5:02 PM

    Agentforce Studio requires a paid license

    The lock icon with "Purchase required" indicates that Agentforce Studio (part of Cross Cloud) is not included in your current Salesforce edition or org type.

    Steps to resolve:

    1. Ensure you are using a Trailhead Playground or Developer Edition org that includes Agentforce. Standard orgs or older Developer Edition orgs may not have this feature enabled.
    2. Launch a new Trailhead Playground from the challenge page — Salesforce sometimes provisions updated orgs with the required licenses pre-enabled.
    3. If using your own org, contact your Salesforce Account Executive to add the Agentforce license.
    4. Check Setup [arrow] Installed Packages to confirm Agentforce is installed, or use Setup [arrow] Permission Sets to verify the Agentforce Studio permission is assigned to your user.

    If the challenge requires Agentforce Studio and your Playground lacks the license, opening a support case via help.salesforce.com is the recommended next step.

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I’m getting the following error:

I’ve created the EdgeMX

account, 

and I’ve created the

Office Supplies quote directly from the EdgeMX account record.

I’ve tried recreating both the EdgeMX account and the Office Supplies

quote multiple times, 

but no matter what I do, the error keeps showing up. 

Everything seems to be in place — so why doesn’t the error go away? 

 

#Trailhead Challenges

12 answers
  1. Nov 10, 2025, 1:45 PM

    @Vidhya Raghunathan

    I believe Mausam is referring to the following steps: 

     

    Create a Quote

    1. From the App Launcher, find and select Revenue Lifecycle Management.
    2. From the Navigation menu, select Accounts and change the list view to All Accounts.
    3. Click EdgeMX.
    4. In the Related tab, under Opportunities, click Office Upgrade.
    5. In the Related tab, under Quotes, click New Quote.
    6. Add the new quote details:
    • Quote Name: Office SuppliesCopy
    • Account for Quote: EdgeMXCopy
    1. Click Save. The new quote opens.

    You’ve successfully created a quote for EdgeMX. Next, you add and configure the quote line items.

    Select and Configure Products

    1. From the newly created Office Supplies quote page, click Browse Catalogs.
    2. In the Choose Price Book window, make sure Standard Price Book is selected, and click Save.
    3. In the All Catalogs list, select Hardware Catalog, and click Next.
    4. Under Categories, click Laptops. If you don't see any products in your catalog, close the Product Discovery window, refresh the quote, and follow steps 1–4 again.
    5. From the displayed products list, select Laptop Pro Bundle, and click Add.
    6. Select the Accessories category.
    7. On the Mouse product, click . The product configuration page opens.
    8. For Connection Type, select Wireless.
    9. Use the toggle bar to enable Instant Pricing. As the example screen shows, the price updates to $9.99 based on the attribute change. Note that the currency and price may differ in your org due to your regional settings.

     

    For what it's worth, this only seems to work when the Account EdgeMX already exists in the dev org. My first time through, I had to manually create the EdgeMX account, and I could never get the challenge to verify, even when I followed all of the steps. The only way I was able to resolve was to spin up a fresh org--that one did have EdgeMX.

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