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I'm getting the following error when trying to run ./setup (MacOS).
Any ideas what is causing this?
8 answers
When you say you set up a new org and reran Node.js install, what exactly do you mean?
#Trailhead Challenges1,889 discussing
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Module:
Agent Customization with Flows → Add a Flow as an Agent Action (Agentblazer Legend 2026)
Org username: sy.linda.kang@daeunextier.com_flowretry
Summary
The challenge grader looks for an agent named Coral Cloud Booking Agent, but the org I was provisioned ships with Coral Cloud Experience Agent
instead. I believe this was caused by a provisioning outage on the DE org sign-up site on Friday, June 26 (KST). As a result, the challenge cannot be passed, no matter how the configuration is done.
Error message
The core mismatch
The unit instructions consistently say "Coral Cloud Booking Agent" (e.g., "In the Agents list, select Coral Cloud Booking Agent"). However, no step in this unit or any prior unit creates or renames an agent to "Coral Cloud Booking Agent" — it is supposed to already exist in the org.
Root cause: provisioning outage on June 26 (KST)
This is the key part. The timeline of facts:
- On Friday, June 26 (KST), the DE org sign-up site for this badge was down due to a provisioning error. It displayed: "Oops! We could not find the requested promotion org. The requested org could not be found in our database or the org has expired." I also received a follow-up email from support@emea.salesforce.com confirming a temporary technical issue with org registration that the team was aware of and working to resolve. (Both screenshots attached.)
- The site was restored a few hours later, but residual errors remained — some orgs were created but failed to register/connect properly.
- A colleague who provisioned their DE org before the outage completed the exact same steps I did and received an org that correctly contains "Coral Cloud Booking Agent."
- I provisioned my org after the outage, and every org I receive — even after multiple fresh provisioning attempts — contains "Coral Cloud Experience Agent" only instead of "Coral Cloud Booking Agent."
This before/after comparison strongly indicates that the outage left the org provisioning template in a bad state, so orgs created after June 26 are missing the correct "Coral Cloud Booking Agent" and ship with the older "Coral Cloud Experience Agent" instead.
What I tried (and why it can't work)
- Renamed the agent's label to "Coral Cloud Booking Agent" just to pass the trail → still fails, probably because the API Name remains Coral_Cloud_Experience_Agent, and API names cannot be changed after creation.
- Provisioned multiple brand-new orgs and reconfigured everything from scratch → every org still ships with "Coral Cloud Experience Agent."
Conclusion / Request
Because the correct base agent ("Coral Cloud Booking Agent") is missing from every org provisioned after the June 26 outage, this challenge is impossible to pass through any user-side action. Could the team please:
- Confirm whether the org provisioning template for this badge was affected by the June 26 outage, and
- Fix the provisioning template (or otherwise issue a correctly-configured org) so that newly provisioned orgs include "Coral Cloud Booking Agent" as expected?
Thank you very much for your help.
20 answers
Set up a new dev org via the link on the 'Create an Agent-Ready flow
' badge and then Enable the Einstein for Sales in setup and check in Agentforce Studio. This worked for me.
https://trailhead.salesforce.com/promo/orgs/agent-customization-with-agentforce-flows
Hello Trailhead Community,
I am currently completing the following Trailhead module:
- Module: Agent Customization with Flows
- Unit: Add a Flow as an Agent Action
- Trail: Become an Agentblazer Legend 2026
I created a new Agentforce Developer Edition using the signup link provided in the previous unit and completed all the prerequisite steps successfully.
However, I encountered two issues that prevent me from completing this unit.
Issue 1: Missing Coral Cloud Booking Agent
The instructions ask me to open:
App Launcher → Agentforce Studio → Agents → Coral Cloud Booking Agent
However, my org only contains the following agents:
- Coral Cloud Agent
- Coral Cloud Experience Agent
The Coral Cloud Booking Agent is not available, and the module does not provide instructions to create it manually.
Issue 2: Agentforce Builder UI Does Not Match the Documentation
The unit instructs me to:
- Open the Canvas dropdown.
- Switch to Script.
- Modify the generated YAML by changing:
Contact_Bookings: object
to
Contact_Bookings: list[object]
and
complex_data_type_name: "lightning__listType"
to
complex_data_type_name: "lightning__recordInfoType"
However, my Agentforce Builder uses a different (legacy) interface. The Canvas → Script
option is not available, so there is no way to access or edit the generated script as described in the module.
#Trailhead Challenges
2 answers
I have the same issue, the Agent Coral Cloud Booking Agent is missing from the dev org, only signed up yesterday
and completed the first two modules with no issues.
There are lots of complaints again this here:
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jALhfThis is a org set-up issue, how do we get it fixed?
Unable to Reset Password After Changing Email – Lightning Login Trailhead Challenge
Hi Trailblazers 👋
I’m currently working on the Trailhead challenge “Enable Lightning Login and Test Using the Salesforce Authenticator App”, and I’m stuck while trying to log in as Brochan Pane.
Here’s the issue I’m facing:
- I changed the email address for Brochan Pane successfully.
- I received the email verification link on the new email address.
- I clicked the verification link and verified the new email successfully.
- However, when I try to reset Brochan Pane’s password, the password reset email is still being sent to the old email address.
- Because I don’t have access to the old email address, I’m unable to reset the password and continue with the Lightning Login challenge.
I have tried changing the email again and verifying it, but the password reset email still goes to the previous email address.
Has anyone faced this issue in a Trailhead Playground?
Is there any additional setting or step required to make Salesforce send the password reset email to the newly verified email address?
Any guidance would be greatly appreciated.
Thanks in advance!
#Trailhead Challenges #Salesforce Admin #Trailhead
18 answers
is cancel option showing besides Lightning Login in Brochan's user record?
If this is also the same, then I think the setup is correct. Not sure why the challenge is failing.
Last option would be to sign up for a new org from the
link -> Change Brochan's email to your email and also set the password -> Enable the Lightning Login option from setup -> Create the two PS as asked in the module: Lightning Login User
MFA Authorization for Break Glass Admin
-> Assign both the PS to Brochan -> Enroll Brochan to Lightning Login and login as passwordless
Try to validate the challenge again. Just validate the specific module where you are stuck, no need to validate the previous steps which are passed already. These are the steps I followed yesterday and it passed the challenge. Good luck.
Thanks.
Abhishek
Step not yet complete in Customize an Org to Support a New Business Unit
We can't find an escalation action with Age Over set to 1 hour. Make sure the Age Over value is set to 1.
Getting this
#Trailhead Challenges
6 answers
@Divya Manglam this error usually means the escalation rule entry exists, but the Escalation Action under it is missing or not set exactly as Trailhead expects.
Go to Setup > Escalation Rules > Support, open the rule entry with Sort Order = 1, then in the Escalation Actions section click New. Set Age Over to 1 hour and keep minutes as 0. Then select your user in Notify This User and choose the Support: Escalated Case Notification template from Unfiled Public Classic Email Templates.
Also double-check that the rule entry criteria is Case: Case Reason equals Performance. The official Trailhead instructions mention this exact setup for the "Customize an Org to Support a New Business Unit" project (Optimize Business Process Automation)
Salesforce Help also confirms that escalation actions are time-based and the Age Over field controls when the case escalates (https://help.salesforce.com/s/articleView?id=service.rules_escalation_create.htm&type=5)
We couldn't create your segment because there's no unified individual object selected for your org. Your Salesforce admin can help with that. <= getting this error while doing this module =>https://trailhead.salesforce.com/content/learn/modules/marketing-cloud-next-email-sending-essentials/send-an-email-campaign?journey=data-360&trail_id=data-360-develop-and-build-solutions
4 answers
That error means your org does not have a Unified Individual profile yet - and in Data Cloud you do not create that object directly; it is produced by Identity Resolution. Segments can only be built 'on' the Unified Individual, so until identity resolution has run, the segment builder has nothing to target - hence 'no unified individual object selected.'
Fix:
1. Go to Data Cloud > Identity Resolution and create a ruleset (match rules + reconciliation rules on the Individual). This module has an earlier step for exactly this - if you skipped it or are in a different playground/org, that is the cause.
2. Run/activate the ruleset and let it finish. It is a batch process and can take a while; a segment created before it completes throws this same error.
3. Once it shows as processed, go back and create the segment - the Unified Individual will now be available as the Segment On object.
If you already ran it, double-check it actually completed (not just saved) and that you are in the same org where you set it up.
If this helps, please mark it as the Best Answer so it helps the next person - thanks 🙂
Iam seeing below error completing this module
I have already completed the required modules for Quick Start: Connect Your Agentforce Org with Slack and connected the correct org required for this module
#Trailhead Challenges #Agentblazer_Legend
3 answers
Hello @Mousuma Roy
I just figured it out. Einstein Bots are disabled causing this error. Go to setup ->
Einstein Bots -> Turn On.Should be good to go
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jANqW
Error: We see you're using the Agentforce org from the quick start. But it's not prepared for agent deployment into Slack. Complete the steps from quick start to ensure you can set up the agent.
https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000jAPHY0A4
Following the instructions in "Enable Digital Experiences and Set Up Messaging" I keep getting this message when clicking the "Verify step to earn 100 points":
"Step not yet complete in MIAW Org
Make sure you created and connected to the Developer Edition org with Messaging."
Since I'm new to Salesforce and the Digital Experiences I'm not sure what went wrong and how to fix it.
I tried to delete and start over - but when trying to delete the routing configurations it says I don't have permission to do that action - so I'm kind of stuck at this point.
#Trailhead Challenges #Trailhead #Digital Experience #Messaging
3 answers
Hi Himanshu,
Unfortunately, that didn't work.
In my original attempt, I did connect the correct org (not a Trailhead Playground), but I still got the same message. I initially thought the issue might have originated from a step in the middle of the process, when I didn't set the correct label for the Queue and later couldn't configure Omni-Channel correctly. I eventually fixed those issues, but still ended up with the error I described.
In any case, your suggestion seemed to indicate that I should start the entire process over from the beginning, including signing up for a new Developer Edition org. I did that just now.
Unfortunately, after going through the steps again, step by step, and successfully completing the process, I'm still getting the same message (see attached image):
"Step not yet complete in MIAW Org
Make sure you created and connected to the Developer Edition org with Messaging".
Any suggestions on what I should try next?
Im having problems verifying my salesforce challenge. It says the challenge cant be approved to not being able to find my Account Controller file. Ive noticed that when i got to enter SFDX:Execute SOQL Query with Currently Selected Text i get errors in the QUERY section.Its also showing this command has errors. public with sharing class AccountController {
public static List<Account> getAllActiveAccounts() {
return [SELECT Id, Name, Active__c FROM Account WHERE Active__c = 'Yes' WITH SECURITY_ENFORCED];
}
}
#Trailhead Challenges
6 answers
Steven Trumble (Strum Consulting) 
Forum Ambassador
Hvae you saved the apex class to the org you are testing?
Have you created the custom field and assigned correct field elvel security?
3 answers
Hi Daniela,
This may be related to the Trailhead org configuration or the features enabled in the playground. I would first make sure you are using a fresh Trailhead Playground and have completed all the previous steps in the module, especially the steps related to setting up the Coral Cloud Experience Agent.
Also, try refreshing the page or checking the Agentforce setup again after completing the previous steps. If the Coral Cloud Experience Agent is still not available, it could be a temporary Trailhead org issue.
If the issue persists in a fresh playground, I would suggest raising a Trailhead Help case with the playground details and a screenshot of what you are seeing. They should be able to confirm whether the required feature is enabled for the org.