#Trailhead Challenges1,907 discussing

I am trying to complete this challenge on the Agentforce Revenue Management / Boost Sales Efficiency with Agentforce Revenue Management / Asset Lifecycle Management with Agentforce Revenue Management in the step Manage Customer Asset Amendments.  I created the special org and followed the steps to the letter however on both attemps in a brand new org I do not see the assets being created after I activated the order. Is this a known bug? If so, what is the solution?

Per the insrtuctions below... should we be creating Custom fields for  content fields Answer and Question? 

To integrate Knowledge articles into Agentforce Builder and ensure the agent is grounded in relevant information, start by managing data sources to provide access to these articles. Create a data library named Coral Cloud Experience Agent LibraryCopy, including the identifying fields Title and Summary and the content fields Answer and Question. While we won’t evaluate this configuration as part of the challenge, it's essential for grounding the agent in accurate knowledge from relevant articles.

Universal Containers (UC) has configured Agent force Data Library using Knowledge articles, When testing in Agent Builder and the Experience Cloud site, the agent is not responding with grounded Knowledge article information, However, when tested in Prompt Builder, the response returns correctly. 

What should UC do to troubleshoot the issue? 

A. Ensure the Data Cloud User permission set has been assigned to the Agent force Service Agent User. 

B. Create a new permission set that assigns "Manage Knowledge" and assign it to the Agentforce Service Agent User. 

C. Ensure the assigned User permission set includes access to the prompt template used to access the Knowledge articles