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#Trailhead Challenges2,292 discussing

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I am getting the following error when I try to complete the challenge.   

Screenshot 2025-02-13 063447.jpg

But I have verified that I have created a developer edition org. 

Screenshot 2025-02-13 063801.jpg

 

Screenshot 2025-02-13 063842.jpg

 

What am I missing? 

 

 

 

#Trailhead Challenges

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Attempting to complete the Start Exploring CRM Analytics module.

Unable to sign-up, log into the CRM Analytics-enabled Developer Edition.

 

I follow the steps outlined in the module exactly:

CRMDataFAILURE.png

When I receive the Verification email and click the 'Verify Account' link in the email, I am brought to a login page, not a verification/validation page.  Now, at this point, nowhere in the steps have I created, nor have I been asked to create a login, only supply an email and username.  Thus, there is no way to login. However, I attempted all possible logins anyhow . . .to no avail. None work.

 

VerifyFAILURE.png

VerifyFAILURE2.pngClicking the 'Forgot Password' link has also proven futile as it simply places me in an endless recursive loop.

When I click forgot password and enter my email, I do indeed receive a Salesforce support email from support@salesforce.com that states:

 

"Salesforce recently received a request to reset the password for the username xxxx@myemail.com. To finish resetting your password, go to the following link. This link expires in 24 hours."

 

When I click the link it takes me to a page where I am asked to enter my username, once entered it send me the same email again . . .in perpetuity. 

 

I have attempted many alternative browsers, cleared cache, rebooted, attempted incognito browsers, nothing has helped.

 

Any assistance greatly appreciated.

 

Thanks

 

#Trailhead Challenges

6 answers
  1. May 10, 2024, 7:57 PM

    Hi @Sheridan Folger ,

     

    Most probably you're using Outlook or any other email tool with some security features included. These are changing the underlying URL with something like "securelink" which redirects you to the login instead of the change password page.

     

    I don't have a proper solution for it - just a workaround: you can spin up a new org, but use any personal web-based email address (like yahoo, gmail or whatever). These web-based emails usually don't change the URL, so you will be able to set your password and use the new dev org.

     

    https://trailhead.salesforce.com/trailblazer-community/feed/0D54S00000Je90D

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Trying to get through the Start Exploring CRM Analytics module and the link to sign up (trailhead.salesforce.com/promo/orgs/analytics-de) takes me to this page that says it can't be found. Any other way to sign up for the org and complete challenges? 

Screenshot 2023-06-11 at 2.38.51 AM.png

16 answers
  1. Dec 13, 2023, 11:43 AM

    I am having this same challenge.

    I just created my CRM Analytics-enabled Developer Edition org following the steps as oriented on the start exploring CRM Analytics page and now when I click the bottom CHECK CHALLENGE TO WIN I receive this message - We can’t find the 'Trailhead_Data_Manager' app. Make sure your new CRM Analytics-enabled Developer Edition org is selected in the picklist next to the Launch button.

    Can anyone help on a way forward.

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5 answers
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It seems that Trailhead Data Manager app is not being installed even though I connected my playground to the developer edition and followed all the instruction steps. I tried the incognito mode, I created brand new playgrounds - still, every time I get a message 'We can’t find the 'Trailhead_Data_Manager' app. Make sure your new Tableau CRM-enabled Developer Edition org is selected in the picklist next to the Launch button.' 

 

Link to the challenge: https://trailhead.salesforce.com/content/learn/modules/wave_analytics_basics/wave_start_surfing_the_wave

4 answers
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