#Trailhead Challenges2,437 discussing

Hi @shiva shankar

The error "no results found for email object in Salesforce" when previewing your Conga email template typically happens when the template can't find the required data in Salesforce. This could be due to issues with data sources, object references, or missing records. Please verify the following:

1. Missing Data: The email template may be linked to an object (e.g., Lead, Contact, Account), but no data is available in Salesforce for the preview. Ensure the object has at least one record with populated data, and that any merge fields you use are correctly populated in the relevant record.
2. Incorrect Merge Fields: If the merge fields reference non-existent or incorrect fields, the data won’t be pulled. Double-check that the merge fields are mapped to valid fields in the correct object.
3. Selecting a Record for Preview: When previewing, ensure you select an existing record with data that matches the criteria for the email template. You might also need to specify a record ID for the preview to display data.
4. Permissions: Ensure you have the necessary permissions to view the records and data in the relevant Salesforce object. If permissions are restrictive, the email template may not be able to find or display the data.
5. Conga Configuration: Review your Conga configuration settings to ensure Conga Composer is correctly set up to pull data from the correct Salesforce data source. You may need to verify the configuration for the data sources and data model.

Refer to the following documentation for more details: 

Hope this helps. Thanks!

Hi, @Muhammad Aleem Mohamed Alli

1. On the NPSP Data Import record in the Object Manager, click Fields & Relationships.
2. Click New.
3. Select Picklist, and then click Next.
4. Enter these values:

• Field Label: Contact1 Email Opt Out
• Values: select Enter values, with each value separated by a new line and in the box, enter these values:

TrueFalse

 Field Name should automatically populate with Contact1_Email_Opt_OutClick Next.

Click Next on the next screen, then Save & New.

Repeat the same steps to create a field for Contact2 Email Opt Out, then click Save

 at the end of the process. 

Sincerely, 

Mykhailo Vdovychenko 

Bringing Cloud Excellence with IBVCLOUD OÜ 

Hi @Javier Benich

Create a custom field in the Case object named "Agent Rating" and set its type to Number. Then, try entering the field in the Data Map, and it should work. 

Regards, 

Darshan. 

Hi @Gursharan Kaur Gilard ,

I found the solution for the above. It is not working on the existing playground even though we follow the right steps. It works correctly only on the new playground. So we need to create a custom Object Offer and then map this relationship to both Contact and Property. 

https://trailhead.salesforce.com/trailblazer-community/feed/0D5KX00000KB1HS

I found out the issue. I was creating my Master & Lookup relationship in the wrong custom object. It was supposed to be in the "Offer" object that I made previously.

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007RHHke