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#Trailhead Challenges2,420 discussing

Hands-on challenges are the “secret sauce” of Trailhead. Before searching for solutions to superbadge challenges, review the Salesforce Certification Program Agreement and Policies.

Hi,  

 

 I'm trying to complete my AI Specialist Cert and I'm at the point in the trail ahead where it is asking me to do the following: 

  1. Click in the Resource box. Select Case, then click CaseComments

    Note: Notice the colorful text, it indicates that this is a related list. (The text color may vary depending on your browser settings.)

  2. Delete COMMENTS to leave behind just the merge field. It should now look like this: 

    Summarize the concatenation of the contents of the comment bodies of

    RelatedList:Case.CaseComments.Records along with the text…

I had to choose an option I thought was closely related in order to move on because the option is not there.  

 

I then tried to do this part of the following task where I would begin using Einstein: 

  1. In the Details section, select the Record Detail component [1]. That selection isn't there either.

I've experienced this each time I've attempted to complete a trail. It's very discouraging. Please help and fix this. 

 

#Trailhead Challenges

5 answers
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I have seen this question being asked a couple times by others but I am going to post a separate question in case my situation is different. I was trying to complete the Project titled Quick Start: Prompt Builder under which there is a single unit titled Get Started with Prompt Builder.  

When trying to complete the hands-on challenge within this unit which requires the creation and activation of a Field Generation prompt template, I am facing an issue. I believe I have followed all the instructions for the challenge as suggested but when I try to verify the step, I am getting the following message which says: 

"Step not yet complete in Einstein AI 

We can’t find the Quick Summary prompt template activated." 

The attached screenshot validates that the prompt template has been created in my playground org and the Status is Active. Wondering if anyone can help or if I need to create a ticket for this. 

 

#Trailhead Challenges

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Hi! 

I followed all the instructions and it gives me an error: 

"Step not yet complete in Einstein AI.

We can't find the Quick Summary prompt template activated."

 

I tried deleting it and recreating it and it's still the same. 

I validated it several times and it didn't work for me either. 

What could be wrong? 

 

#Trailhead Challenges

4 answers
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Hello Trailblazer Community,

 

I am currently working through the module titled Get Started with Data Cloud and AI ( https://trailhead.salesforce.com/content/learn/projects/connect-data-cloud-to-copilot-and-prompt-builder/get-started-with-data-cloud-and-ai?trail_id=build-ai-assistants-with-einstein-copilot )

 

I encountered an issue while trying to reset my Data Cloud and Einstein Playground password. After clicking on "Connect Playground" and selecting "Forgot Password," I did not receive any email to reset or create a new password for my playground.

 

Could anyone provide guidance on how to resolve this issue? Any help would be greatly appreciated!

 

Thank you!

Password reset / new playground creation is not working

not receiving email to reset or create a new playground here.  

 

#Trailhead Challenges

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Has anyone encountered this below?  I've done this entire trailhead 3 times now thinking it was because of my org, but I don't know why I keep getting these errors. - can anyone help? 

Enhance Agentforce to Act on Data with Conversational Language - ERRORS on adding flows

 

 

 

#Trailhead Challenges

11 answers
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For the Get Started with Prompt Builder, I created the Field Generation Prompt Template 'Quick Summary' for the first time in my playground and misspelled it as 'Quick summary' (with a small 's'). API name also took small 's' in summary automatically. I have completed the exercise successfully but when Salesforce tries to verify and give me points, it fails to find the  Field Generation Prompt Template named Quick Summary. I am unable to mark this complete and move on to the Prompt Builder Templates Superbadge Unit. I tried to create a new version of the prompt template but it gives the same error again. How do I resolve this?

20 answers
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I am trying to complete the "Create Generative AI Experiences Using Prompt Builder" badge in the "Drive Productivity with Salesforce AI" Trail. I'm trying to complete this last part about "Enable Prompt Builder" 

https://help.salesforce.com/s/articleView?id=ai.prompt_builder_enable.htm&type=5

 

 

The first step, Set Up Einstein Generative AI, wants to make sure Data Cloud is provisioned/turned on in my environment.  

 

I am not able to find any place that mentions Data Cloud. I am using the expected Developer playground, which is connected and working, obviously as I made it this far.  A search of other posts brought me to this post, which seems to say it is not actually available. 

https://trailhead.salesforce.com/trailblazer-community/feed/0D54V00007cmCWySAM

 

 

Can I just move past this and finish the last two badges in the AI Specialist trail? Will I run into any problems completing those badges? OR, what do I do to find data cloud and enable prompt builder.  

 

Thanks! 

 

Glenn 

 

 

 

 

#Trailhead Challenges

3 answers
  1. Ajaypreet Singh Saini (Grantbook) Forum Ambassador
    Feb 22, 7:10 PM
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Hello Trailblazers,

 

I'm Trying to complete AI superbadge challenge and got stuck on 2nd challenge which is to 'Build an AI-Generated Summary of Related Records'.

To achieve this, 

  • I have create custom field on contact object 'Interest_Summary__c' long textarea field
  • Created field generation prompt template to summarize related fitness records (working as expected on preview)
  • Added custom field on ligtning page and enabled the Interest_Summary__c field as AI generated with the Prompt Template 'Summarize Client Goals'
  • Able to summarize and store value to the field.(validated on contact record page, working as expected)
  • But when I'm validating the challenge by clicking on Check Challenge getting error as 'Challenge Not yet complete... here's what's wrong:
  • We can't find the field called Interest Summary, or it isn't properly configured.'

What could be the setup issue I'm missing ?

 

#Trailhead Challenges  #Trailhead Superbadges

12 answers
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module: Get Started with Prompt Builder 

I created the prompt template as specified and used it successfully on case 00001002 as per these screenshots but TH says it can't find the template. 

Why isn't TH recognizing my prompt template

 

 

2025-02-19_13-56-10.jpg

 

2025-02-19_13-57-40.jpg

 

 

 

 

#Trailhead Challenges

4 answers
  1. Feb 20, 2:41 PM

    Nevermind - I'll just create a new playground and associate it to the module as follows: 

    Step 1: Create a New Trailhead Playground

    1. Log in to Salesforce Trailhead: Go to trailhead.salesforce.com and sign in.
    2. Go to any Hands-on Challenge: Navigate to the module where you need to complete the challenge.
    3. Click on the Hands-on Org dropdown (above the challenge area).
    4. Select "Create a Trailhead Playground": This will generate a new playground. It may take a couple of minutes to set up.

    Step 2: Associate the New Playground

    1. Click on the Hands-on Org dropdown again.
    2. Select "Manage Orgs": This will open a list of all your Trailhead Playgrounds.
    3. Find the new Playground and set it as the default by clicking the star icon next to it.
    4. Return to the module challenge and ensure the new playground is selected before starting the challenge.
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I'm following the Trailhead "Get Started with Prompt Builder" 

I created the Quick Summary prompt template succesfuly but it doesn't appear in the prompt template dropdown list when I try to link to the Quick Summary field.  

It's very strange because it appear in the Prompt Template Builder and appear as activated.  

 

#Trailhead Challenges

4 answers
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