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#Trailhead Challenges2,417 discussing

Hands-on challenges are the “secret sauce” of Trailhead. Before searching for solutions to superbadge challenges, review the Salesforce Certification Program Agreement and Policies.

Working on Prepare Your Salesforce Org for Users. Task 3, Customize the Homepage 

 

Activate the new Home Page

  1. Click Save in the upper right corner, then Activate.
  2. Click App and Profile.
  3. Click Assign to Apps and Profiles.
  4. Select Service Console and click Next
  5. Select Custom: Support Profile and System Administrator.
  6. Click Next and Save.

When I got to assign apps, Service COnsole is not listed. Have I missed a prereq or can I enable this? Please advise. 

 

#Trailhead Challenges

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I am working on the Customise Home Page and have completed all steps however getting the error "Step not yet complete in Empathetic Unicorn Playground

Ensure that you have followed all the steps to create the 'Recent Items' component.

 

Not sure where I am going wrong.

 

#Trailhead Challenges

9 answers
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Give users a customized set of fields on their contact record pages.

  • Select Edit Page from a contact record
  • Upgrade the page to use Dynamic Forms
  • Use the Contact Layout as the source for the fields
  • Remove these fields from the page:
    • Fax
    • Other Phone
    • Home Phone
  • Remove the Notes & Attachments related list from the Contact Layout page layout and replace it with the Files related list.
  • Save and activate the page as the org default, and make it available to both desktop and phone users

#Trailhead Challenges

2 answers
  1. Feb 18, 9:38 AM

    Hello @Raheemkhan Mohmed

    You have to get out of the App Builder, go to Object Manager and select Contact > Page Layouts (on the left) > Contact Layout (under "page layout name" column) > select Related Lists (on the left) > scroll way down and click the minus (-) icon for "Notes & Attachments" > scroll back to the top > now you'll notice "Files" is enabled > drag "Files" down to where "Notes & Attachments" was (just below Campaign History)  > Save

     

    Now when you reload the contact page you will see "Files" in the Related List, instead of "Notes & Attachments". Hello , You have to get out of the App Builder, go to Object Manager and select Contact > Page Layouts (on the left) > Contact Layout (under select Related Lists (on the l" style="display: block;" />

     

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error ID:  YWPVMPSR. 

I was working on trailhead on a new environment and there seemed to be an unexpected error. I can't fully understand what went wrong, I did everything as mentioned

7 answers
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指示通りに実施したつもりですが、クリアできませんでした。 

他の皆様の投稿と同じような状況です。 

解決方法を教えていただけると嬉しいです。 

 

#Trailhead Challenges

3 answers
  1. Feb 20, 7:56 PM

    Hi All, 

     

    I’m pleased to inform you that the issue has been resolved. Kindly proceed with verifying the challenge. If you’re still encountering any issues, please share a screenshot of the error here. 

     

    This will allow us to create a case on your behalf and assist you further.  

     

    Thank you!

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In the Customize the Home Page Unit of the Prepare Your Salesforce Org for Users Module, when I try to verify the challenge, this error keeps coming.  

"Step not yet complete in My Trailhead Playground 1  

Ensure that you have followed all the steps to create the 'Recent Items' component. " 

I have completed all the steps several times, yet this error shows up. Please help me solve this issue.  

 

#Trailhead Challenges

 

Customize the Home Page Unit

 

 

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I'm working on the Customize the Home Page trail in the Prepare Your Salesforce Org for Users

 trailhead 

 

I've completed all the steps as instructed, verbatim (I even deleted everything and did it again), including: 

 

Display the five most recent cases.

  1. Drag the Recent Items component to any spot in the canvas.
  2. For Custom Label, enter Recent Cases.
  3. Click Select.
  4. Move the currently selected object, API Anomaly Event Store, into the Available column by selecting it and clicking the Left Arrow.
  5. Select Case from Available and click the Right Arrow to move it into the Selected Column.
  6. Click OK.
  7. For Number of Records to Display, enter 5.

 

However, despite following these steps, carefully, when I "

Verify

" my work, I keep getting Error Message: 

 

Ensure that you moved the Case object from the Available column to the Selected column.

 

I've done this (move the 

Case object to the Selected column, while also moving API Anomaly Event Store object to the Available

 column) -- and I've triple-checked I've Saved and Activated too. 

 

Here's a screenshot showing my setup, which I'm pretty certain is 100%: 

Customize the Home Page trail NOT VERIFYING Correctly

 

I'm simply brushing up on old topics I know and can't imagine what I'm doing wrong here -- this is not a complex, hands-on superbadge... 

 

Can someone maybe check this trail for bugs/errors?

 

 

 

#Trailhead Challenges

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For passing and verifying the "Customize the Home Page" Task, 

5 Components should be added to the "Support Home Page". 

There seems to be a limit of 4 since there is no possible way to add another one. 

 

Only 4 Components instead 5 on Home Page

The Error message: 

Step not yet complete in Cunning Koala Playground

Ensure that you have followed all the steps to create the 'Recent Items' component.

Is there a way to get 5?

5 answers
  1. Jan 19, 2024, 11:06 PM

    I keep getting the same error messages when trying to submit this task. I have deleted it and recreated it multiple times. Followed all steps. I really do not see where it is wrong—I selected the service consoles. Nothing. What am I missing?  

    I keep getting the same error messages when trying to submit this task. I have deleted it and recreated it multiple times. Followed all steps.

     

    Service Console Selection.JPG

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I'm currently working through the following Trailhead module and receiving an error when I try and verify my work but it seems as if I've done everything properly that the instructions asked 

 

Learn Admin Essentials in Lightning Experience > Prepare Your Salesforce Org for Users >Customize the Home Page

 

Here are the instructions

Stuck on 'Customize the Homepage' Module

 

The setup page

recentitems.png

 

case.png

 

 

And the error I receive

error.png

 

The final page after instructions were followed 

FinalPage.png

 

Any assistance would be appreciated! 

 

 

 

 

#Trailhead Challenges

4 answers
  1. Ajaypreet Singh Saini (Grantbook) Forum Ambassador
    Feb 19, 3:30 PM

    Hey @Rick Bosso, it's a known issue and trailhead team is working on fixing this. Will post an update here once it's done

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Customize Home Page trail is NOT verifying correctly.  I'm having the same issue other users have outlined.  I've a checked the steps multiple times and I continuously get an error message suggesting I recheck the "recent cases" section.  I moved to next project and was able to complete them successfully.  Please advise.  

 

 

#Trailhead Challenges

4 answers
  1. Feb 19, 7:39 PM

    @Lynn Mosley The error seems to have been fixed. I did it a little while ago and it verified it correctly for me. 

    Please retry it and see if it works. 

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