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#PUBCrawlTip3 discussing

Hi. Currently, our accounting team manually enters each donation into QuickBooks. We're not looking for a tool to automatically sync from Salesforce to QuickBooks. Instead, we would want to find something to import a spreadsheet into QuickBooks. Do you know of anything that can accomplish this?

Thank you for help!

 

@Nonprofit Success Pack

@System Administrators

@Getting Started with Salesforce

@Configuration & Customization (ARCHIVED)

@Data Quality & Management

#Quickbooks #Salesforce For Quickbooks Products 

14 answers
  1. May 14, 6:20 PM

    Not sure if you already solved this back in 2018, but for anyone landing here later - QuickBooks’ built-in CSV/Excel import is still usually enough if the goal is just bulk-loading donations instead of doing a full Salesforce sync. We used that approach for a while and it worked fine once the spreadsheet columns were standardized. 

     

    Where things got painful was recurring imports every week/month. That’s when we eventually moved to something like Skyvia to automate the mapping/import process, but for one-off or occasional uploads, native import is probably the simplest route.

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2 comments
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This isn’t just a Salesforce conference. It’s a community that keeps showing up for and supporting each other. Yes, even your weird automation ideas! 😉 

 

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4 comments
  1. Feb 25, 4:31 PM

    I'm bringing more board games to the hotel lobby for Wednesday or Thursday night. Will have to think about which ones are best since we grew to a table of 10-12 people last year. 

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11 answers
  1. Sep 5, 2025, 4:30 PM

    Hey Melinda, 

     

    We’ve been integrating CloudTalk (www.cloudtalk.io) with Salesforce, and the experience has been great so far. 

     

    The integration was super easy to set up—no crazy configs needed. It automatically logs everything (calls, notes, tags, recordings) to the right contact or deal. You can even make calls straight from Salesforce with click-to-call, which saves a ton of time.

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We're currently triggering some automated emails to our donors through Salesforce using Lightning Email Templates but these aren't the nicest looking emails in the world.

Is it possible to use Canva or a similar graphic design app to create "pretty" emails and then pop this into a Salesforce email template? I just tried with code from Canva embed but got a bunch of errors with the code in the Salesforce email template.

Thanks in advance!

5 answers
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Hello, we are in the process of moving from Team Approach to NPSP and are considering options for doing direct mail segmentation.  Does anyone have a tool they really like?  Is anyone outsourcing and if so I'd love to talk to you more about details. 

 

Thanks!

Kristin

 

PS.  We've already ruled out using native SF tools.

17 answers
  1. Jun 12, 2025, 4:08 PM

    Hi @Simon Anlezark

     

    How has your experience been with Dataro? My Fundraising team wants to implement it but I am not getting much information from them. Would love to hear how your implementation went?  

     

    Thanks! 

    Sharm

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Hi folks.

My client uses engagement plans that often create 30+ tasks. However, when an engagement plan gets deleted from an opportunity, it'd be nice if all it's related tasks also got deleted. Is there a way to automate this? It's very tedious for my client to manually delete these tasks.

Any help would be greatly appreciated!

8 answers
  1. Feb 26, 2025, 6:08 AM

    We faced the same issue, so I added a query in the Data Loader to filter tasks with the condition WHERE Status != 'Completed' AND (Subject = ' ' OR Subject = ' '). The task names were pulled from the Engagement Plan Tasks, which helped me narrow down the specific tasks to delete.

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We are on our way to change how we handle donors that are interested in leaving their legacy to our organisation. Previously the process was kept outside Salesforce until the legacy gift was on its way (then it was registered in the system).

We would really like some tips, advice and learn how other organisations are handling the legacy donor pipeline? Which categories for follow up do you have and how is the process in the system? How do you handle the ones that have shown an interest in being a legacy donor vs those who are on their way to pledge a legacy gift and those that have written a will with a legacy gift.

Thanks for any input and ideas on this :-)

11 answers
  1. Jan 30, 2025, 10:38 PM

    We did create a custom object, not for the planned gift per se, but for the gift vehicles - which could be an asset or set of assets (like a stock portfolio, an IRA account, or a DAF), a deferred gift, or a split-interest gift. We created a button on the custom object to generate Opportunity records relating to the "legacy" record. 

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Are any member-based organizations using Salesforce to manage memberships, renewals, and invoicing? We currently use a managed package called Fonteva to support our members but want to hear from organizations that have been successful using other solutions. Is anyone willing to share their successes and challenges with Salesforce on its own or with other solutions for member management?

1. In your opinion, do the available managed packages (Fonteva or Nimble AMS) offer anything that you must have and can’t achieve with Salesforce declarative configuration options? If so, how did you fill these gaps? How much custom programmatic work was required to meet your needs?

2. What do you wish you had known when deciding on your approach?

3. Knowing what you know now, would you still make the same decision today?

5 answers
  1. Oct 29, 2024, 6:34 PM

    @Holly Rice 

     

    We also utilize Fonteva since 2016.  As early adopters of Fonteva we had a lot of customization built out during our implementation and have been working toward undoing some of that customization as Fonteva progresses.  

     

    I'm curious as to where you are now 4 years later on your journey with Fonteva.  We are often on the lookout for comparing alternative solutions to Fonteva.  One we are considering looking at is Advanced Communities.  I'm actually very surprised that there isn't more of a conversation from Salesforce customers on membership management options built native to the platform.  

     

    I'm happy to answer your original questions if you still have interest in those answers!

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