At the moment Agents are just starting to take a foot hold with our client. They are beginning to see the value and there is so much more to unlock!
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Agents are helping create/expand the way UX/UI and CX come together to support our clients needs when it comes to adding value to their portals imediatly. We know that "portal refreshes", or rebuilds can take time but Agentforce is really making a way to add this front facing value that can be felt in less cycles to design, develope and execute and that is a win, win!
The Trailblazer Community forums go read-only today, Oct 30.
In case it’s helpful, here’s a quick summary of what’s changing:
- Oct 30, 2026: The forums become read-only. Existing threads stay searchable, but new posts are closed.
- November 2026: The new Trailblazer Community on Slack goes live. It’s free, needs no paid Slack license, and you sign in with your Trailblazer ID.
- Early 2027: Accepted answers from Slack product channels will start syncing back to the web.
A couple of things Salesforce recommends before launch: link your Trailblazer ID to a personal email rather than a work one, so your community profile stays with you. And if Slack is blocked at work, you can join from a personal device.
Trailhead learning isn’t changing. Modules, badges and certs all stay as they are.
I’m really grateful to the forums and everyone who’s been part of them. Like many of you, I learned a lot of Salesforce by searching an error message and finding that someone had kindly answered it years ago. Answering questions there taught me even more, and I’m thankful for every conversation along the way.
A heartfelt thank you to the MVPs, Forum Ambassadors, and every admin, developer and architect who took the time to help a stranger. You’re the reason this community works, and I’m looking forward to learning alongside you all on Slack.
Details:
https://www.salesforce.com/blog/trailblazer-community-on-slack/
#Slack Community #Trailhead Challenges #TrailblazerCommunity #Salesforce Developer #Salesforce Developer #Trailhead #Trailhead Support #Trailhead Community #Farewell
One way agents are impacting my work is by making routine CRM lookups and first drafts faster. In this Trailhead exercise, an employee agent can summarize a contact record, provide a link to it, and draft a follow-up email. I still review the details and decide what to send, but the repetitive preparation is easier.
The latest version of the Agentforce Vibes extension (v4.39.0) in VS Code keeps disappearing. To launch it, I had to disable/enable and reload the VS Code extensions; then it takes its own time to display the start page.
How can I ensure the Agentforce Vibes extension remains visible at all times?
Also, the chat keeps showing a 'loading models in progress' icon in the chat window, and even after waiting 30 minutes, nothing happens—so basically I can't use Agentforce in VS Code, as it works at random intervals and on its own.
Oct 28, 9:01 AM This usually points to the extension host failing to finish activating rather than a UI setting, so work through it in this order.
1) Check the version against your VS Code build. Agentforce Vibes updates quickly, and a mismatch between the extension and VS Code (or the Salesforce Extension Pack) is a common cause of the panel vanishing. Update VS Code, then update or roll back the extension to the previous version from the extension's version menu.
2) Look at the actual error. Open Help > Toggle Developer Tools and the Output panel, then choose the Salesforce/Agentforce channel and Extension Host logs. Failures to activate or "loading models" hanging usually show an auth or network error there.
3) Re-authorize your org. Run SFDX: Authorize an Org again, make sure a default org is set, and confirm Agentforce is enabled for that org and your user has the permission set that grants access. An expired session makes model loading hang indefinitely.
4) Network. Corporate proxies or VPNs commonly block the model endpoint. Test off VPN, or set the proxy in VS Code settings.
5) Clean state. Disable other extensions, restart, and if needed uninstall, delete the extension folder, and reinstall.
Moving the view to the secondary sidebar helps visibility, but won't fix the model loading problem.
As a Technical Architect in Salesforce Services, I get a front-row seat to what's actually possible with agents, before most of it becomes mainstream.
The biggest shift I'm seeing:
agents are moving from "answering questions" to "getting work done."Instead of just surfacing information, they're taking action: updating records, triaging requests, and kicking off processes. That frees people to focus on judgment calls and relationships instead of repetitive steps.
Working across customer projects, a few patterns keep showing up:
- Start with a narrow, high-value use case. The wins come from agents that do one job well, not ones that try to do everything.
- Data quality is the foundation. An agent is only as good as the data and context behind it, so grounding it in trusted data matters as much as the prompt.
- Guardrails build trust. Clear boundaries and human handoffs help teams adopt agents with confidence.
The most exciting part is how quickly customers go from "what if?" to "it's live." What used to take months of custom build now comes together in weeks.
I'd love to hear from others:
what's the first process you'd hand to an agent?
#Agentforce #TrailblazerCommunity
Oct 23, 11:15 PM Totally agree that agents are moving from answering to acting.
The first process I’d hand over is case triage: it’s repetitive, high-value, and easy to put guardrails and human handoffs around.
One way agents are impacting our business: our service team uses an agent to ground answers in trusted CRM data and draft first responses to routine cases, so people spend more time on complex issues.
A practical impact of agents is helping service teams handle routine, repeatable work, such as finding relevant case context and drafting a consistent next response, so people can spend more time on complex cases. While learning to configure these workflows, I’m seeing why grounding actions in trusted CRM data and checking permissions and outputs matters before relying on them.
Agentblazer Legend 2026 の学習用組織で、Apex とフローを使ったエージェントアクション、Models API を使う Lightning Web コンポーネント、Agentforce DX によるエージェント開発を実習しました。Slack では Product Management Agent をリリースし、会話から商品ギャップのケースを作成できることを確認しました。こうした機能は、問い合わせの記録や情報の要約にかかる手作業を減らす用途に活用できそうです。業務への導入に向けて、利用者の権限とアクションの実行条件を確認し、実際の会話で動作を検証していきたいです。