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Welcome, Agentblazer! Are you ready to connect with AI leaders and enthusiasts from around the world? You've come to the right place. The Agentblazer Community is the premier destination to skill up on AI, discuss best practices, gain access to Agentforce product experts, showcase your expertise, and supercharge your career.

Hello folks, we are opening another cohort: 

Secure Your Automation Skills Before Summer 

 

Flow Canvas Academy Bootcamp is returning for one final cohort before our summer break. 

I designed this for Salesforce Admins, Developers, and Architects who want to master the complexities of high-performance automation. 

 

What We Cover: 

Choosing the right Flow type for the right business case. 

Mastering Loops, Collections, and Assignments to manage complex data sets. 

Leveraging Scheduled and Platform Event-triggered Flows. 

Best practices for Order of Operations and staying within Governor Limits. 

and MORE 

The Details: 

Start Date: May 12th 

Duration: 6 Weeks of LIVE, 

 

Register today to secure your spot! 

https://flow-canvas.com/live-complete-flow-course/

 

 

#Flow

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The Agentblazer Collection 🗞️

 

What is it?

The Agentblazer Collection is a weekly post shared in the community with resources from Salesforce related to Agentforce, community-contributed resources, and other exciting items ✨ 

 

Featured Resources this Week:

 

Agentblazers, hope your week is going well!

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I'm creating a Sales Agent which will capture prospect information and create a lead record. I don't want agent to ask for Company as I plan to convert this lead to Person Account but I'm unable to edit this configuration. 

I have given Person Account record type access to the Agent user as well. 

I'm following

this documentation. Is there anything I'm missing?Sales Agent - Inbound Lead Generation | I'm unable to customise the fields Agent Collected Data for Lead Creation

 

 

2 answers
  1. Yesterday, 6:44 AM

    Hi @Abhishek R, I am working with the lead object. My issue is specifically with the Company field. I need the agent to stop asking for it so I can streamline the process for Person Accounts. I'm stuck on how to customize that field list.

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Build an Agent Script-Powered Agent End to End with the Updated Implementation Guide ⚒️ 

 

The Agentforce Implementation Guide is our most comprehensive, hands-on resource for building agents on the Salesforce platform. We’ve significanatly revised the guide to reflect the new Agentforce Builder experience in Agentforce Studio. 

 

With the updated guide, you can:

  • Learn how to build a more deterministic agent with Agent Script and see the power of hybrid reasoning in action 
  • Take advantage of new testing capabilities with the enhanced preview and debugging experience in Agentforce Builder and Agentforce Testing Center 
  • Learn how to get the most out of an agent with the updated Agentforce Observability guidance

 

When you complete the implementation guide steps in your org, you can get a fully functional customer-facing agent that can answer customer questions, create and update cases, and escalate to a support rep. 

 

📝 Release Note

🤔 Help: Create Agents in Record Time with the Agentforce Implementation Guide

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I am working on an Agentforce Employee Agent and created a prompt template to summarize records and generate clickable record links. 

 

Prompt used:

  

“Use your intelligence and provide the full clickable URL to access the record in the format: lightning/r/<Object>/<Id>/view.” 

 

In the prompt preview, I can see the full link correctly, for example: 

https://<mydomain>.lightning.force.com/lightning/r/Case/500XXXXXXXXX/view

 

However, when I add this prompt as an Action inside the Employee Agent, the clickable link is displayed as URL_redacted

. If I ask the agent again in a follow‑up utterance to provide the links, it then returns them correctly. 

 

Please advise if there is a solution or configuration that can prevent the link from being redacted when used within an Employee Agent Action.

12 answers
  1. May 5, 4:58 PM

    For the output variable on the agent action that sends the message, it is set to rich text right? Again, assuming it is since when you prompt it again it becomse clickable...but just wanted to double check.

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Trailhead Tuesday!

 

We've just published a new Trailhead badge that introduces the power of Agent Script determinism. In this module, you can learn how Agentforce gives you programming capabilities right in the Canvas, so you can create deterministic workflows that ensure your agent follows your business rules. 

 

You can use variables, conditional "if" statements, and action filtering to enforce specific agent behavior in certain situations. With determinism, your rules and data drive the agent’s path, while the LLM handles conversation and reasoning within that path. 

 

Explore the 🆕 badge on Programmatic Instructions in Agentforce!

2 comments
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🆕 Trailhead Quest: Agentic Workflow Automation — Now Live!

 

Ready to build with AI? The Agentic Workflow Automation Quest is live all month — and we want to see what you create. 

 

What you'll do:

  • Complete the Trailhead trailmix
  • Build an agentic workflow using Prompt Builder + Agentforce Grid
  • Share your use case via the Google Form

 

🏆 Enter for a chance to win* 1 of 65 Salesforce certification vouchers. 

🗓️ Deadline: May 31, 2026 

 

 👉 Start the Quest

 

*Restrictions apply.  

 

See Official Rules. http://sfdc.co/bP7smx🆕 Trailhead Quest: Agentic Workflow Automation — Now Live! Ready to build with AI? The Agentic Workflow Automation Quest is live all month — and we want to see what you create.

4 comments
  1. May 5, 1:59 PM

    Of course, @Rita Caceres – thank you for your submission for the Agentic Workflows Quest 🤩

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🚀 Shape the Future of Agentblazer Content (and enter to win!) 

 

The world of AI is moving fast, and we want to ensure Trailhead is keeping pace with your needs. 

 

Whether you’re just starting your AI journey or already building autonomous agents, we want to hear about your experience with Agentblazer Statuses.

Take our quick 10-minute survey to directly influence future badges and trails.

 

🎟️ Bonus:

 Complete the survey by May 15 for a chance to win 1 of 5 Salesforce Certification Vouchers!   

**See official rules in linked survey.

 

#Trailhead  #Salesforce Admin  #Salesforce Developer  #Certifications  #Salesforce

18 comments
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The Agentblazer Collection 🗞️

 

What is it?

The Agentblazer Collection is a weekly post shared in the community with resources from Salesforce related to Agentforce, community-contributed resources, and other exciting items ✨ 

 

Featured Resources this Week:

 

Agentblazers, have a great day!! 

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