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I follwed according the project instructions, like activated the flows, created variables and applied filters.  but when run the prompt for the email  ''Will.Johnson@run.com''

  

the ''send email with verification code'' flow action in canvas should bring me the details like below:

correct output

 

{!customerType} = "Contact"

{!customerId} = "003d200000R5MIzAAN"

{!authenticationKey} = "3a0fe2b8e2f0440883ef85effc2a0751b5415a2c64cc4a319fcb11bb74d515391749354058"

{!verificationMessage} = "If you have provided a valid email or username, you should receive a verification code to verify your identity. Please enter the code"

{!verificationCode} = "270750" 

 

  

 but out put shows like this  below 

  "customerType": null, 

  "customerId": null, 

  "authenticationKey": null, 

  "verificationMessage": "If you have provided a valid email or username, you should receive a verification code to verify your identity. Please enter the code", 

  "verificationCode": null 

}. 

 

I debug the flow 'send email with verification code" with the email it give the results like in the picture or above ''correct out put'' 

Help me out what I am missing?

In Trailhead Deploy Agent Authentication Project ,task 3

 

 

Screenshot 2025-06-08 092537.png

 

 

 

#Agentforce

11 answers
  1. Ajaypreet Singh Saini (Grantbook) Forum Ambassador
    Jun 8, 2025, 5:54 AM

    Hey @Nagasai janjanam, Make sure you have mapped the Authentication Key, Customer ID and Customer Type variables correctly to the input of Verify Customer action  

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@Agentblazer Community Group

 

@* 質問広場~初心者から上級者まで~ 日本 *

 

Dear fellow trailblazers, 

We are trying to find a way to easily(or systematically) delete DLO object records which were created via file upload in the Agentforce Data Library. 

We deleted some files in the Agentforce Data Library, but we realized that the DLO record created when uploading file in the Agentforce Data Library are not deleted synchronously. 

Have any of you experienced the same issue in the past and, if so, how did you resolve this problem without deleting the DLO record manually? 

CC: 

@Mina Iwai

1 answer
  1. Apr 10, 7:15 AM

    Hi @Kami Tokuyo

     

    The refresh will take some time to happen. Are you trying to delete from chunk or index dlo? If that's the case you can rebuild the search index associated and it will remove the data

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3 comments
  1. Apr 9, 2:35 PM

    I too 100% agree on this. Not thought out at all by Salesforce.

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